Partner Account Manager - Offer Lifecycle 7760

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  • Location:
    Offsite, RTP, North Carolina, US
  • Alternate Location
    US East Coast preferred but not required
  • Area of Interest
    Sales - Product
  • Compensation Range
    0 USD - 0 USD
  • Job Type
    Professional
  • Technology Interest
    Portfolio
  • Job Id
    1437760

The application window is expected to close on 4/15/2025.

 

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.  

 

Meet the Team

Join our team as a pivotal contributor in transforming how Cisco collaborates with providers and partners to build and optimize compelling managed services and as-a-service offerings. This role supports the Service Provider sales teams by driving and developing strategies for managed service offer optimization, including physical and virtual offers, and creating outbound programs for demand generation of product, solution, and software sales go-to-market. Your experience in the IT sector, along with expertise in security and enterprise networking architectures, will be critical.

Your Impact

Responsible for engaging with a variety of Providers to support key sales and business activities in a dynamic environment. You will have a background in high-tech sales or experience in strategy management consulting. The ideal candidate possesses the following key skills:

Key Responsibilities

  • Understand Service Provider business models, build relationships, and capture partner mindshare.
  • Evaluate MSP industry trends, addressable markets, Cisco products, competitive dynamics, and their applicability to partner catalogs and security service offerings.
  • Act as a Trusted Advisor to conceptualize end-to-end service offerings, winning themes, and build business cases with partners.
  • Collaborate with internal Cisco teams to develop service offerings and launch content with partners.
  • Create commercial modeling based on service packages and SLAs with partners.
  • Identify and predict technology challenges and pitfalls in service offerings.
  • Eliminate friction in the quote-to-cash process to accelerate managed service offer optimization.
  • Evangelize partner service offerings and communicate the voice-of-the-partner back into Cisco’s business units and sales organizations.
  • Drive program management and governance for service offering launches.
  • Collaborate with sales, client executives, and delivery teams to deliver business outcomes.
  • Create go-to-market models with partners to sell service offerings.

Minimum Qualifications

  • 3+ years’ experience in high-tech sales or strategy management consulting.
  • 3+ years’ technical experience in architectures such as SD-WAN, SASE, Security, Campus Networking.

Preferred Qualifications

  • BA Preferred
  • Experience in the Service Provider managed services portfolio and industry standard methodologies.
  • Ability to develop working knowledge of Cisco architectures, products, and solutions.
  • Strong understanding of SP business models and MSP industry trends.
  • Experience with solution selling and converting engagements into solutions and service sales.
  • Knowledge of ITIL service management.
  • Demonstrated knowledge of the telecommunications business.
  • Proven ability to deliver projects that exceed client expectations.
  • Experience working with Cisco and key competitors to build managed services offers.
  • This position can be based anywhere in the U.S., with travel up to 25%.

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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