Outbound Product Manager – Technical, Service Provider RTM

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  • Location:
    Offsite, RTP, North Carolina, US
  • Alternate Location
    San Jose, New Jersey, Washington DC Metro
  • Area of Interest
    Engineer - Software
  • Compensation Range
    117800 USD - 214100 USD
  • Job Type
    Professional
  • Technology Interest
    Software Development
  • Job Id
    1436232

The application window is expected to close on: 3/25/25

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

In this role, you'll have the chance to engage with Cisco's ground breaking AI-powered networking solutions. You'll join a team that leads in innovation, setting trends from post-quantum cryptography to integrating machine learning into networking.

As a Technical Marketing Engineer in the Outbound Product team, you will connect technical expertise with market demands. Your responsibilities include developing technical materials and programs, such as best practices, competitive analyses, and feature prioritization for Cisco's Secure WAN solutions in the Managed Service/Service Provider (SP) sector. Collaborate closely with Product Management, Engineering, Sales, and Marketing to craft and implement technical marketing strategies that optimally engage SP customers.

Your Impact

Technical Expertise and Content Creation

  • Master Cisco's Enterprise Routing and SD-WAN solutions.
  • Produce high-quality technical content like whitepapers and reference architectures.
  • Deliver technical presentations and demos for service providers and internal teams.

Market and Technology Analysis

  • Supervise industry trends and new technologies.
  • Focus on Routing, SD-WAN, SASE, Cloud Networking, and AI/ML.
  • Provide insights from technological advancements for strategic decisions.

Customer and Partner Engagement

  • Understand SP customer requirements and challenges.
  • Collaborate to craft solutions with Cisco's WAN portfolio.
  • Support pre-sales with technical expertise.

Multi-functional Collaboration

  • Align with Product Management on market needs.
  • Partner with Sales and Marketing for compelling messaging.
  • Provide market feedback to influence product development.

Enablement and Training

  • Develop technical training for teams and partners.
  • Maintain user documentation for sales and partner support.

Minimum Qualifications

  • Bachelor's degree or equivalent experience in computer science, Engineering, or related technical field
  • 5+ years networking, with a proven focus on enterprise and service provider technologies
  • 3+ years routing protocols (BGP, OSPF) and MPLS, IPVPN
  • 3+ years SD-WAN technology and its implementation in Service Provider environments
  • 3+ years crafting technical content and delivering presentations

Preferred Qualifications

  • Expertise in Network Security: IPsec, VPN, NGFW, zero trust architectures.
  • Proficient in Cloud Networking concepts and architectures.
  • Solid grasp of API-driven networking in SP environments.
  • Excellent communicator, skilled at simplifying sophisticated technical concepts.
  • Cisco certifications (CCNA, CCNP, CCIE) or equivalent.
  • Hands-on experience with Cisco Routing and SD-WAN.
  • Knowledgeable in network automation, orchestration, and SDN.

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We are the Internet’s optimists. Our technology makes sure the data travels at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and size to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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