Network Engineer - Germany

  • Location:
    Frankfurt, Germany
  • Alternate Location
    Munich, Stuttgart, Cologne, Berlin
  • Area of Interest
    Customer Experience
  • Job Type
  • Technology Interest
    Cloud and Data Center, Networking, Security, Webex (Collaboration)
  • Job Id

Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

Who You'll Work With

We are looking for Engineers to deliver customer projects in any of the following fields: datacenter, network, security, and collaboration design, performance engineering or problem resolution.

Cisco Customer Experience (CX) Germany is continuously growing and is offering a number of engineering positions for technical professionals on various level of expertise and experience in many technology areas.

CX delivers the best customer experience in the industry that accelerates success for our customers and profitable growth for Cisco and our partners. Regional CX Teams support highly technical customer engagements in all theatres across the globe and customer segments. This position will be primarily focused on the German Theater.

You can be based in any Cisco office in Germany.

What You‘ll Do

  • Work in an enthusiastic engineering team supporting each other and Cisco’s customers
  • As a technical contact, provide consultative, proactive and/or reactive technical support to Cisco’s Customers
  • Deliver plan and design services with a detailed understanding of customer requirements, technologies and related dependencies
  • Prepare and participate in implementation and migration projects
  • Create customer documentation and review with project partners
  • Partner closely with Project Managers on the engagement to ensure compliance to set processes, weekly progress and status checks
  • Work independently, with minimal guidance and direction from your manager and come up with the best approach to accomplish work
  • Be a part of a team that mentor, coach and guide fellow engineers on projects and your area of expertise

Who You Are

We need a creative problem solver, responding to customers’ demands to deploy and support Cisco’s newest technologies and products. You are well positioned to become a trusted advisor, capable of building solid, long-term relationships with customers. Our CX Engineers are considered recognized technology gurus and Cisco will help you continuously enhance your skills and expertise to lead technology/solutions.

  • Fluent in spoken and written German and have good English language skills level (min. B2)
  • Passion for continuous personal development and curiosity for the newest technical trends
  • Demonstrable experience in engineering from early career to senior level positions
  • Consulting skills and customer facing experience
  • Interest in data networks, key technologies, and protocols
  • Knowledge of designing and implementing network solutions
  • Ability to analyze networking services requirements, define service models and use cases
  • Operational experience including network management, network availability, and capacity management would be an advantage
  • Willing to travel for customer projects, training and internal meetings (25-35%)
  • Willingness to pursue Cisco and industry certifications with company support

Our Benefits

Get ready to join Cisco, where we prioritize a positive work environment and team support. Our extensive benefits package includes:-

• Wellness: We offer global support for your physical, mental, and financial health, including five wellness learning paths and the Cisco Mind Set mindfulness program

• Support Services: We're here to support you with assistance for services such as childcare and elder care, along with counseling, personal support, and access to expert medical opinions for complex health matters.

• Work-Life Benefits: We've got perks to simplify your life, including thoughtful resources for parents. And for growing families, we celebrate your journey with a special gift.

• Time Off: Take advantage of PTO, extra personal time, birthday leave, and emergency time off to maintain a healthy balance.

• Volunteering: Make an impact with 10 paid Time2Give days to support your favorite causes.

• Rewards: Enjoy stock discounts, monetary recognition for great work, and referral bonuses.

• Professional Growth: Boost your career with our extensive training and development opportunities.

Cisco is more than a company—it's a place where your career can thrive in an exciting and fulfilling environment.

Why Cisco

If you are looking for involvement in crafting the strategic direction of Cisco and Customer Experience, we have a place for you, #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re "old" and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can’t put us in a box!

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

Be you, with us! #WeAreCisco

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.