Network Engineer - Apprentice (France)

  • Location:
    Paris, France
  • Area of Interest
    Customer Experience
  • Job Type
  • Technology Interest
    Networking, Security, Webex (Collaboration)
  • Job Id

Start Date: September 2024

Duration: 2 years – towards Masters Degree (Engineering Degree)

Location: Paris, France

Cisco is the worldwide leader in IT networking that that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect the previously unconnected. Cisco transforms how people connect, communicate, and collaborate. Our technology is changing the nature of work and the way we live.

Does the idea of being in a team of experts creatively solving problems for customers excite you? Do you want to help customers understand, use & love their Cisco technology fully? Customer Experience at Cisco is about pulling together expertise, process, projects & technology with and for our customers.

Our Apprenticeship is a great way to kick-start your career in Customer Experience (through technical roles), gaining invaluable work experience including sought-after industry qualifications whilst earning your degree.

During the 2 years, you will have the opportunity to experience different technical teams within our business and join these teams through specialised rotations; you will get to work directly with our cutting-edge technology and support our industry-leading experts.

By the end of the programme, you will have both the knowledge and experience to begin a flourishing career in technology.

So, what is it like working for one of the world's leading technology companies?


  • Be at the heart of it all; watching technology happen from the inside 
  • Learn our technology and our culture that helps us deliver top quality services and solutions to our customers 
  • Build strong customer relationships to understand their network and business needs and solve their technical challenges 
  • Design, test, and deploy our technology, understanding the engineering behind it, and how to troubleshoot 
  • Analyse and unpick data and understand how telemetry is informing our business. 
  • Meet hundreds of Cisco employees from all over the world, expanding your professional network by building contacts, working with the best and learning from experts
  • Give back to local communities through fundraising, volunteering, and raising awareness of meaningful causes
  • To top it all off, you'll have a strong support system, including a network of current apprentices, mentors, and managers to guide and advise you.

What You'll Do:

As an apprentice, you will get support and mentorship to understand how your passion and skills best fit within Customer Experience at Cisco. Your Apprentice Manager will help you to pursue rotations that play to your strengths and interests and support you in developing the necessary skills to be successful.

You'll start to specialise, focusing on opportunities that will help you discover your ideal career with Cisco. These 2 years will include:

  • A 2-month induction and business orientation
  • Trainings and certifications (like CCNA, CCNP, CyberOps Associate etc )
  • Three rotations across different technical teams where you will gradually take ownership of partner / customer projects and you will have the opportunity to explore different technology fields like Networking, Cloud, Automation, Security, Collaboration etc.
  • During your final year, you will be supported by the Apprentice Program team & Emerging Talent team in your application process for a Graduate position within Cisco post Apprenticeship.


  • Graduated from a Bac+2 degree (DUT, BTS…), you are pursuing an Engineering degree (level bac +5) in Computer Science, Telecommunications or other similar degrees and you are willing to join the team for a 2 years apprenticeship contract.
  • You are on track to graduate by 2026
  • Fluent in English and French
  • You would like to work in a technical team that is also customer facing (Customer Experience)  in a high value-added technological environment, whilst developing your skills and autonomy.
  • Technical skills :Routing & Switching, IP Networks, network security, OS knowledge, programming skills (such as Java & python)
  • Good presentation skills, ability to work in a team.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.