Managed Services Sales Acceleration Partner Account Manager

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  • Location:
    Offsite, Chicago, Illinois, US
  • Alternate Location
    Minneapolis, St. Louis, Kansas City, Seattle, LA, Bay Area, Dallas, Austin, Houston, Denver, Phoenix or any major metro area in PST, MST or CST
  • Area of Interest
    Sales - Product
  • Compensation Range
    179800 USD - 254600 USD
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1441759


(US ONLY) The application window is expected to close on: 6/30/2025

The preferred location for this role is Chicago, IL

Meet the Team

Join the team redefining how Cisco works with Global Systems Integrators (GSIs), Managed Services Providers (MSPs), Value-Added Resellers (VARs), IT Service Providers (IT SPs), and Telcos to sell compelling managed services & as-a-service offerings to businesses across the Americas. This role will support the West and Central Regional Managed Services Providers, roughly 25 partners.

This role will join a team of Managed Service channel sales professionals driving and developing the go-to-market strategy for our partner’s managed service offers built on Cisco, building outbound program creation for demand generation, and articulating the Managed Services RTM and partners’ managed services value propositions to the Cisco field teams to drive overall managed services bookings.

Your Impact

In this role, you can craft, implement, and grow an emerging business within Cisco. You will work closely with Managed Services Creation resources to develop compelling offerings with our partners and create the Sales GTM strategy to drive sales success of the offers throughout the Americas.

The Managed Service sales acceleration team is focused on working with our channel partners to drive long-term sales strategy and successful sales execution of Cisco-based Managed Service offers. You will collaborate with cross-functional groups across sales, channels, distribution, operations, and marketing to drive the key strategies and areas of opportunity in Cisco's Managed Service Providers.  You will work with a mix of partners that have Managed services offerings already launched and built on Cisco, that you will need to ensure have a differentiated value proposition so that you can build successful campaigns in market with the Cisco field teams. Other partners will want to build new Managed Services offerings built on Cisco and you’ll partner with a Service Creation counterpart to build a go-to-market strategy with the partner before the offer is launched.

The ideal candidate will be responsible for engaging with various Managed Service Providers to support key sales and business activities in a dynamic environment. You will have a background in high-tech solution sales, driving business outcomes. The ideal candidate possesses the following key skills:

  • Understanding of MSP business models, relationship building, and capturing partner focus.
  • Experience working with channel partners to create programs for channel enablement.
  • Ensure timely information (product , programs, and buying models) updates to partners for each relevant technology and architecture area within managed solutions.
  • Able to work with various internal Cisco teams to develop launch content with the MSPs and build a go-to-market strategy.
  • Able to work with various Cisco teams to create marketing campaigns, sales awareness, and enablement programs.
  • Evangelize partner service offerings and voice-of-the-partner back into Cisco Sales & Channels organizations.
  • Adept at delivering "one to many" sales enablement presentations (live and virtually)
  • Able to participate in MSP industry events to articulate the Cisco Managed Service portfolio, benefits, and value propositions.
  • Experience working with global channel partners in the Managed Services sector.
  • Broad understanding of Cisco Meraki and Security solutions.

This position can be based in Central, Mountain, or Pacific Standard Time zones with up to 25% travel.

Minimum Qualifications:

  • Bachelor's degree or equivalent experience plus 5+ years of total sales or channels experience at a technology company.
  • 3+ years of experience working either in the Cisco channel or as a Cisco channel partner.
  • 3+ years of holding a sales quota with demonstrated ability to drive program management for the managed service offering launch

Preferred Qualifications:

  • A strong understanding of Managed Services, consumption, and financial modeling.
  • Experience in building and delivering executive-level communications and presentations.
  • Awareness of MSP Industry trends, addressable market, Cisco products, competitive dynamics, and ability to evaluate the applicability of this with partner catalog and network service offerings.
  • Self-starter who thrives and can multitask in fast-paced and often ambiguous environments.

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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