Leader, Inside Sales
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Location:Offsite, RTP, North Carolina, US
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Alternate LocationSoutheastern US
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Area of InterestSales - Product
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Job TypeProfessional
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Technology InterestPortfolio
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Job Id1449335
The application window is expected to close on: 9/24/25
NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Ideal candidate will be located in Raleigh, North Carolina or the Southeastern US
Meet the Team
The Global Virtual Sales organization is one of Cisco’s fastest growing sales teams and is the talent engine for Cisco Sales with diverse and motivated teams that consistently deliver profitable growth. We serve our customer life cycle through a series of selling motions to drive higher value and an efficient experience from Cisco solutions. We are a dynamic and international team that brings determination to the sales floor every day. We connect Cisco customers with solutions that can transform their businesses and change the world. We will provide you with a platform for success including coaching, training and on-the-job learning that will strongly support you in your career advancement. You will discover an innovative, flexible and award-winning working environment using the latest Cisco technology to enable and empower you to perform to the very best of your abilities. We promptly adapt to respond to market changes, and we are all highly encouraged to give back to our local communities.
As a Leader, Inside Sales, you will lead Inside Account Executive (iAE) teams in a hybrid working environment. This role focuses on driving team performance and enhancing portfolio profitability through innovative digital engagement strategies. You will develop strong relationships with customers and partners, ensure seamless collaboration with stakeholders and cross-functional teams, and implement effective sales strategies. This role leverages Cisco's full product portfolio to deliver sustainable growth while shaping the company's business strategy.
Your Impact
Step into a dynamic career where challenge and appreciation fuel everyday achievements, and where creativity, ambition, and collaboration are the foundation of success. In this collaborative environment, colleagues become friends, managers provide supportive coaching, and innovation is adopted at every level.
Sales at Cisco is a team sport, and you play a critical role in the strategy and vision for the team as a leader. It is imperative to establish clear expectations, trust, and lines of communication with sellers. There are many ways to make a positive impact as a sales leader.
- Team development and enablement: player/coach mentality where you play an active role in their personal and professional development to set them up for success.
- Performance and performance management: sales is a performance-based business. Must regularly assess team members to identify strengths and/or areas for improvement to ensure consistent development.
- Strategic alignment and communication: align sellers with overall business strategy to provide clear swim lanes and role definition. Foster urgency, accountability, and eliminate hurdles.
- Use of data and tools: data-driven decision-making to analyze market trends, customer needs, and sales performance. Leverage platforms like SFDC, SPOT to analyze and communicate technology trends, competitive threats, and business needs to stakeholders.
- Culture and engagement: foster a high-performing, collaborative culture by establishing rituals and an environment for continuous learning.
- Change management and resilience: adaptability and resilience are key traits with the pace of innovation in technology. Open communication, leading with empathy, and prioritizing self-care to lead effectively are all critical during change.
Minimum Qualifications If you enjoy selling in a changing environment, are goal motivated and believe in performance rewards for exceeding annual sales goals through strong communication with partners and internal collaborators, we have a place for you.
- 2+ years of experience successfully leading programmatic sales teams OR 3+ years of sales experience and can demonstrate a history of success as an individual contributor in a quota-carrying sales role
- History of forecast accuracy of +/- 5% and the ability to show intimate knowledge of the business and deals in your team or region
- Established track record of building and achieving repeatable and data-driven sales methods (ie, “Programmatic” or Operational Excellence) to inspect pipeline, results, and other KPI’s to meet or exceed sales goals
- History of career progression and desire for professional development.
- You can demonstrate strong sales achievement i.e., consistent achievement at or above quota, or a history YoY growth in your target market.
- Strong leadership skills to build and lead high-performing, collaborative sales teams.
- Empower teams to balance partner engagement and direct customer interaction.
Preferred Qualifications
- Possess a continuous learning approach
- Use a structured and methodical approach to identify, recruit, and hire top sales talent
- Strong communication, collaboration, and relationship-building skills
- Experience having developed and executed a sales strategy to deliver on short-term and long-term goals
- Strong leader, with a focus on training, mentoring, motivation, career development; in a matrixed environment where you must be highly collaborative and influential to achieve a common goal
- Experience in turning around or performance-managing underachieving employees
- Sales background in the IT industry and technology proficiency with Software/Subscription/SaaS Passionate about sales and building positive relationships.
- Flexible and resilient problem solver; our strongest teammates have a sense of urgency to resolve issues.
- You thrive in a team environment and enjoy sharing new insights and innovations.
- Experience using digital selling tools such as Salesforce, ISDC, and L.
- Data-driven decision-making skills for pipeline analysis and accurate sales forecasting.
- Strong relationship management skills to build trust and get results internally and externally.
- Coaching skills to inspire excellence and support career development for sales teams and peers.
- Deep understanding of Cisco's product portfolio and can convey the "One Cisco Story" effectively.
Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.