Leader, Global Services Sales Growth Enablement

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  • Location:
    Offsite, RTP, North Carolina, US
  • Alternate Location
    Any US location
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Compensation Range
    155300 USD - 227300 USD
  • Job Type
    Professional
  • Technology Interest
    Services & Software
  • Job Id
    1449104

The application window is expected to close on: 9/15/25

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Successful candidate will be located in the US.

Meet the Team

The GSS Enablement Team is a pivotal function within Cisco's Global Sales & Services organization, dedicated to empowering our global direct and partner sales force with the knowledge, skills, and tools essential for improving services growth. We are the architects of sales readiness, translating strategic GTM initiatives into impactful learning experiences. This team works in close partnership with the GSS Sales Growth GTM team, ensuring that every seller can confidently understand, position, and communicate the immense value of our offerings, making them an indispensable part of every customer solution!

Your Impact

In this role, you will define and lead worldwide sales and services strategy. This includes developing and delivering world-class programs that equip our global field and partner sellers to expertly position and sell Cisco Services, driving significant services growth. This positions will lead, mentor, and develop a high-performing team, encouraging a collaborative culture.

A key differentiator of this role is your ownership of the Services Sales AI strategy! You will serve as a thought leader, identifying and championing high-impact AI use cases to improve seller impact and streamline workflows. Success hinges on strong cross-functional collaboration, ensuring our enablement strategies meet field requirements and contribute to measurable business outcomes.

What You'll Do:

1. Strategic Leadership & Team Management:

  • Lead, mentor, and develop a high-performing team of Growth Enablement Business Development Managers (BDMs), fostering a collaborative, innovative, and inclusive team culture.
  • Define, own, and continuously evolve the overarching Services Enablement strategy for Cisco's global field and partner sellers, in alignment with GSS Growth GTM Priorities
  • Develop and evolve the annual Services Sales Readiness and Skills Strategy, ensuring alignment with global services growth priorities and the strategic campaigns of the GSS Sales Growth GTM team.
  • Serve as a strategic advisor to senior leadership (including your Sr. Director) on development of the teams strategy, enablement best practices, market trends, innovative approaches to sales readiness, and the effective use of AI for our sellers and this team.

2. Services Enablement Program Design & Execution:

Services Sales Enablement:

  • Oversee the design, development, and delivery of world-class enablement programs for specific services offers, ensuring consistent knowledge transfer and field readiness.
  • Serve as a Strategic Leader in designing training that enables sellers to position, differentiate, and sell Cisco Services effectively.
  • Direct the creation of compelling, actionable training programs, sales plays, job aids, and tools that empower sellers to confidently position and sell services.
  • Design the Global Services Seller Role Profile and Vision Framework to guide targeted enablement.
  • Build persona-based messaging for major corporate communications and events (GSX, Quarterly Execution Priorities, Sales Summit).
  • Establish and track KPIs to measure program impact, adoption, and ROI.


3. AI Strategy & Innovation for Sales Enablement:

  • Serve as a thought leader in applying emerging AI technologies to sales enablement and seller productivity.
  • Develop and own the comprehensive Services Sales AI strategy and vision.
  • Identify, prioritize, and champion high-impact AI use cases for the Services sellers.
  • Drive the adoption of AI capabilities: within the field to enhance sales effectiveness, streamline workflows, and improve learning experiences, within the Enablement team to enhance productivity and streamline workflows (e.g., personalized learning paths, real-time coaching, automated content delivery).


4. Cross-Functional Collaboration & Influence:

  • Partner closely and strategically with Geo Services Sales Teams, CX Enablement, Solutions Marketing, Go-to-Market teams (including your primary partner, the GSS Sales Growth GTM team), and Global Sales Enablement.
  • Act as a strong advocate for services sellers, ensuring enablement strategies meet field requirements and drive measurable business outcomes.
  • Lead global scaling of enablement and consultative programs, fostering a cooperative, team-oriented culture that values diversity and inclusion.
  • Collaborate with Communications to define and execute effective communication strategies to the sales field.


Minimum Qualifications:

  • Bachelor's degree in Business, Marketing, Education, or equivalent work experience.
  • 2 years of experience leading and running high-performing teams, along with 5 years of dynamic experience in sales enablement, learning & development, product marketing, or GTM roles within the technology industry.
  • Deep knowledge of Cisco Services offerings, including foundational support and high-value services.

Preferred Qualifications:

  • Strategic and creative problem solver with agile decision-making, a curious outlook, and the ability to balance short-term execution with long-term vision.
  • Proven expertise in defining and executing global services sales enablement strategies, with a deep understanding of field sales, services adoption, and sales methodologies.
  • Demonstrated knowledge and experience applying AI technologies to improve sales enablement and efficiency.
  • Outstanding communication, persuasion, and presentation skills, coupled with tight-knit collaboration abilities to form relationships, break down silos, and develop inclusive team environments.
  • Strong programmatic and organizational capabilities, with a focus on data-driven execution and measurable progress.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you. 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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