Leader, Engineering

  • Location:
    Offsite, RTP, North Carolina, US
  • Area of Interest
    Engineer - Software
  • Job Type
    Professional
  • Technology Interest
    Cloud and Data Center
  • Job Id
    1352052

Who we are

Cisco’s Customer Experience (CX) organization is one of Cisco’s fastest growing teams, and the Customer & Partner Experience Engineering (CPXE) group is transforming how Cisco delivers value to our customers & partners via our product portfolio. The CPXE organization is the team that is in the epicenter of developing modern, cloud native technologies in support of the evolving CX Product portfolio. To lay hold of this exciting vision, we are looking for top talent to deliver high performing, distributed engineering teams that will redefine success for Cisco and our customers. 

 

What you'll do 

Software is a team sport. The best software is built by the highest functioning teams peopled with supremely skilled & fiercely collaborative engineers. We are looking for engineering managers to lead a high-performance team with a strong leadership and communication skills. Simply put, you will deliver excellent software on a results-driven, high-trust team. 

 

Primary Responsibilities include: 

 

  • Lead teams in the delivery of scalable data platform, on time that meets customers’ expectations 
  •  Partner closely with product management to identify, scope, estimate work for the team 
  • Mentor and coach managers, architects and engineers to produce their best work 
  • Take ownership for large portions of the platform, across different engineering teams, and help us design, deliver and maintain that code going forward 
  • Contribute to engineering discussions and guide the team in decision making

 

Who you'll work with? 

Residing in the CPXE organization, you will partner with teams within the CPXE organization to design, develop and deliver best in class SaaS solutions. You will work with peer teams in Product Management, Operations and UX Design to build the world’s best customer experience for our customers, partners and delivery engineers. Every day and every interaction will be unique, but you will likely engage with a diverse representation of engineers, product owners, product managers, business units, IT and CX leadership. 

 

Who you are  

Required Skills/Experience 

 

  • 10+ years of leading a team of data engineers that has shipped a cloud native software in GCP, AWS 
  • Experience taking difficult problems and translating them into solutions 
  • Experience in creating and maintaining large scale distributed cloud native technology stacks that achieve over 99.98% uptime 
  • Strong ability to collaborate, finding win-win solutions with cross functional teams, make hard decisions and tradeoffs.
  • Strong communication skills and ability to engage, interface and influence partners 
  • Experience with data pipelines, data processing and ML Ops.
  • Good Knowledge about cloud, security and infrastructure
  • Recruiting and building teams

 

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. 

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box! 

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) 

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. 

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

U.S. Vaccination Requirements
Cisco requires all U.S. employees to be fully vaccinated or have an approved religious or medical accommodation. Candidates accepting an offer must provide proof of vaccination status on their first day. If someone anticipates requesting an accommodation for this requirement, they must receive approval before the start date. Candidates receiving an offer will receive additional information about the accommodation process at the time of the offer. All offers of employment are contingent upon complying with Cisco's vaccination policy.

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