Lead Product Designer - Duo Security

  • Location:
    Offsite, Irvine, California, US
  • Alternate Location
    Texas OR Us Remote
  • Area of Interest
    User Experience Design
  • Compensation Range
    121200 USD - 232900 USD
  • Job Type
  • Technology Interest
  • Job Id

Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider.

Duo + Cisco = Disco

With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud.

Our mission is simple: democratize security by making it easy and effective for everyone. We’re transforming security from the ground up by solving the world’s most pressing geopolitical challenge — safe, secure information access. We engineer our business to enable our customers to easily address their ever-evolving security challenges.

We believe that impactful work is rewarding work and that our team is at its best when everyone feels empowered to bring their whole self to work. We learn together by hiring for cultural contribution, not cultural fit, and recognize that diversity in background and thought are essential to building high-impact teams.

We invest in growth and learning opportunities and encourage our people to never stop learning. We foster collaboration and believe in being recognized (and rewarded!) for hard work. We champion a healthy work-life balance. We’re kinder than necessary.

Together we build for the future by designing simple solutions for complex problems. And that’s why we’re the most loved and trusted name in security.

About the team

Design plays an integral role in Duo’s mission to democratize security. Our Product Design, Design Research, and Design Operations teams work alongside our engineering and product peers to build solutions that are easy, effective, trustworthy, and enduring. We place a high value on inclusivity, using and teaching design thinking principles to bring together diverse perspectives and skills. We have an audacious goal to make this the best place you will work. The products we design and build have real results for our customers because our customers are at the heart of everything that we do. We work directly with customers to build a deep understanding of their goals and context, and we explore and iterate on solutions together. Solving our customers’ Security challenges through our focus on simplicity and effectiveness is why we show up daily — and it’s why you should too.

We are looking for a Lead Product Designer to lead our core Authentication experience... This is a high-impact role with the opportunity to make a lasting positive impact in Duo’s product portfolio and online security.

  • Is a systems thinker. You think beyond immediate needs and consider scalability and adaptability across products and customer journeys. You have demonstrable experience of responsibility for product design throughout the full product lifecycle.
  • Orchestrates experiences. You have methods, tools, processes for working across and coordinating activities between teams in order to harmonize user interactions and deliver seamless customer experiences.
  • Charts a new path forward. You are not phased by ambiguity. You know what it takes to set a vision and create the energy needed to inspire others to follow you. You frequently demonstrate the ability to use insights, data and research to generate growth and impact for the organization.
  • Moves seamlessly between details and vision. You can help lay the groundwork to set new problem spaces up for success, and you can provide exceptional hands-on execution as necessary.
  • Keeps the customer top of mind. You develop principles and frameworks grounded in customer insights, measure with customer data and lead with a strong point of view and experience.
  • Always strives to do better. You build positive and collaborative relationships across the organization through facilitative leadership to deliver great results. You seek to "set a higher standard" continually as an effective leader of positive change.
  • Is a ‘player/coach’. You mentor others, display a positive attitude, are open and enjoy contributing, which contributes to your respected leadership on the team. You continually push fellow designers to improve their craft while educating the broader organization about the impact of Design on the business.

What you’ll bring:

  • A portfolio that highlights strong experience designing across products, platforms and personas.
  • Ability to collaborate cross-functionally to develop a rich understanding of the human / business / technical perspectives of complex challenges.
  • Ability to clearly communicate your design decisions and influence the shape of the product using research, user journeys, interactive prototypes, and high-quality wireframes.
  • Experience working in an Agile/Scrum development process.
  • Not intimidated by current design tools, e.g., Adobe CC, Sketch, Invision, Figma etc, or working with them to develop and complete deliverables.
  • Exceptional storytelling capabilities; an ability to weave key insights and data into a compelling narrative.
  • Ability to advocate the value of Design, and inspire partners and teammates through elegant presentation and storytelling capabilities.
  • Stay on top of the latest technology trends and are up for the challenge of finding ways to responsibly use those technologies and techniques.
  • Actively seek out ways to elevate others and add to the culture of any team you are a part of.

Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo’s achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran’s status, religion, disability, sexual orientation and beliefs.

And if this role is exciting to you, we encourage you to apply even if you don’t meet all 100% of the description or qualifications. Finally and most importantly, we are a proud Equal Opportunity Employer.




Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire salaries in U.S. locations. For non-sales roles, the hiring ranges reflect base salary and do not include bonuses, equity, or benefits. Hiring ranges for sales positions include base and incentive target, and do not include equity or benefits. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.