Industrial IoT Solutions Architect - Customer Adoption Team

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  • Location:
    San Jose, California, US
  • Alternate Location
    RTP North Carolina
  • Area of Interest
    Engineer - Software
  • Compensation Range
    125300 USD - 186800 USD
  • Job Type
    Professional
  • Technology Interest
    Cloud and Data Center, Networking
  • Job Id
    1418641

What You'll Do

Our IoT Solution Architect for Cyber Vision and IIoT Security will enable and scale up the adoption of Cyber Vision, increase the Cyber Vision success rate, and increase customer retention. This critical role drives growth acceleration for Cisco Cyber Vision by running the successful deployment and adoption workflows for existing and new customers. The Solution Architect works closely with our sales team, solution team, product managers, tme, engineering team, and marketing to:

  • Ensure successful Cyber Vision deployment & adoption to scale and increase the business.
  • Increase Cyber Vision success rate and customer retention by providing to partners/customers proper support relative to Cyber Vision. Provide knowledge transfer and follow ups with interval/duration based upon customer pace or milestone.
  • Close collaboration with Product Management, Customers, Development, TME. Help to improve the Cyber Vision platform, providing direct customer/partner feedback to product managers, TMEs and product engineering.
  • Driving adoption with internal and external training and demos.
  • Technical responses to Sales Team and Partners.


Who You'll Work With:

This is mainly a partner and customer facing role. Internally, multi-functional communication plays a big role, as IoT Solution Architect teamwork with PM, TME, CX in Cisco office and remote.
IoT Solution Architect are responsible for a variety of work, driving adoption and increase/ensure Cyber Vision success and funneling customer feedback into real product features and UX experience, working with PM, TME and engineering teams.

https://www.cisco.com/site/us/en/products/security/industrial-security/cyber-vision/index.html


Who You Are

You are an accomplished technical leader in cyber security with an outstanding work ethic and demonstrated success in security product design, implementation, and demonstration. As a qualified candidate, you bring IT and networking industry knowledge, a competitive background, and years of technology experience to aid in technical selling, explaining features and benefits to customers, and partners, and designing and configuring products and solutions to meet specific customer needs.


Preferred Qualification:

  • Experienced with Routing, Switching, Cloud Networking and Automation
  • Experienced with Catalyst WAN Manager and Catalyst Center.
  • At least 5-7 years of experience in OT networking field and IoT solutions.
  • Solution deployment, design, or consulting background.

  • Bonus points for:
  • Being able to distill complicated ideas to just the right number of words.
  • Passion and energy to drive initiatives with impact.

Basic Qualifications:

  • Expertise and experience networking technologies and architectures for main industrial vertical markets.
  • Experience with IIoT Security and Cisco Cyber Vision platform, Experience working cross-functionally with partners and top customers.
  • Comfortable in both a technical dialogue (understanding the customer’s operational technology and infrastructure technical objectives) as well as a business dialogue (learn about customer: vertical market/customer goals/use cases).
  • Excellent customer oriented and customer success skills and Ability to travel when required to customers or industry events.
  • Bachelors + 5 years of related experience, or Masters + 3 years of related experience.

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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