Incubation Security Solutions Engineer

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  • Location:
    Vienna, Austria
  • Alternate Location
    Other European Locations
  • Area of Interest
    Security
  • Job Type
    Professional
  • Technology Interest
    Security and Observability
  • Job Id
    1442633
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 Who You'll Work With

The Incubation Security SE at Cisco is part of an elite technical pre-sales team responsible for driving the success of our cloud-delivered security solutions. This is a technical (pre-sales) position that supports the Sales organization working directly with prospective customers, and managing all the technical aspects of pre-sales activities through to a successful deployment. What You'll Do

You are responsible for presenting, demonstrating and architecting solutions to solve the cyber security needs of some of the most influential companies in the region. You must be highly accomplished with web security, networking and cloud technology (SaaS, PaaS and Iaas) - You are a self-starter, will act as an industry domain expert, and strive to help Cisco make customers for life. You will serve as the main pre-sales technical and product adviser on Cisco Incubation Security solutions in the region.

  • Be the main go-to resource for the sales team and potential customers for technical product questions, trials and pre-sale customer issues during the sales cycle.
  • You will deliver technical product presentations along with sales reps via web conferencing or in the field.
  • Assist sales reps and customers on determining if customer environments are supported by current and future versions of Cisco's enterprise solutions.
  • Full ownership of Cloud Security POV and Security Risk Assessment activities in region, providing customers with a consultative experience demonstrating risk and solution value.
  • Provide essential input and responses to RFIs / RFPs.
  • Successfully transition new customers into the customer success program.
  • Assist in the delivery of technical training modules to new team representatives including ongoing training to the sales team.
  • Evangelize and enable the wider Cisco SE teams in region.
  • Work directly with Product Management team as a liaison to accounts around technical product requirements and to provide customer feedback with the goal of enabling continuous improvement of Cisco enterprise solutions.
  • Effectively interact with internal engineering teams to scope out and provide solutions to complex technical issues for highly visible account opportunities.
  • Travel throughout the region to visit prospective customers.

Who You Are

  • 7+ years of technical experience in a support or sales engineer, network operations support, or application engineering role.
  • 3 years of enterprise Pre-Sales experience working directly with network or cloud security products in a customer-facing role.
  • Comprehensive understanding of networking technology - Windows networking, Active Directory, BIND, etc.
  • Strong understanding of LAN and WAN networking protocols and technologies, including switching, routing, and security.
  • Working knowledge of cloud-based platforms (e.g.: Google Apps, Microsoft Office 365, AWS, Salesforce, ServiceNow, Okta, OneLogin, Dropbox, Box, etc.)
  • strong expertise in Identity Protection and SSPM
  • Love and passion for helping customers and delivering satisfaction even when faced with difficult customers.
  • A positive attitude and friendly outgoing personality.
  • Strong written and email etiquette skills.
  • Strong oral interpersonal skills, including the ability to present technical information in user-friendly language.
  • Ability to prioritize and work responsibly with or without direct supervision.

Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

We connect everything – people, process, data and things – and we use those connections to change our world for the better.

We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.

We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us. #WeAreCisco We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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