IT Software Engineer 1401444

  • Location:
    Offsite, San Jose, California, US
  • Area of Interest
    Business Strategy and Operations
  • Compensation Range
    107300 USD - 185100 USD
  • Job Type
  • Technology Interest
    Cloud and Data Center, Networking
  • Job Id

What You'll Do

Cisco Cloud Security is a leading provider of network security services, enabling the world to connect to the Internet expertly on any device, anywhere, anytime. We build and operate highly available and distributed cloud-delivered security solutions critical to the success of the next wave of innovation in the security industry.

As a Technical System Engineer / Site Reliability Engineer (SRE) for Salesforce and other hybrid cloud platforms such as Elastic, Splunk, and Thousand Eyes, your main responsibility will be to ensure that the systems and applications are running efficiently and optimally.

  1. Supervising and responding to system alerts and performance issues.
  2. Solve complex technical issues across the entire stack, from infrastructure to application code.
  3. Collaborating with developers, system administrators, and other SREs to craft, build, and maintain scalable and reliable systems.
  4. Implementing and maintaining automation tools and processes to improve system efficiency and reliability.
  5. Participating in on-call rotations to ensure 24/7 availability of critical systems.
  6. Conducting performance analyses to identify areas for optimization and improvement.
  7. Staying up to date with the newest technologies and industry trends in cloud computing and hybrid platforms.

To be successful in this role, you should have a solid technical background in software engineering, and system administration. You should also have superb communication skills and be able to collaborate effectively with multi-functional teams. Additionally, experience with Salesforce and Thousand Eyes is preferred.

Who You'll Work With

We work with our customers, sales teams, designers, architects, and engineers to develop products that delight our customers and advance their strategic goals. We listen, we bring people together, we build consensus out of ambiguity, and we pay attention to the details to ensure quality. We lead as problem-solvers and build a deeply technological product with some of the world’s best technical and creative people to tackle our customers’ toughest challenges.

Who you Are

We are seeking a highly experienced technical professional. You will be responsible for ensuring the reliability, availability, and performance of our systems and services. You will work closely with the development team to design, build, reliable, and secure infrastructure.

Minimum Requirements

  • Bachelor’s degree in computer science, Engineering, or related field, or equivalent experience.
  • 5+ years of experience in SRE/DevOps or similar and with Python or other programming languages.
  • Virtualization and containerization experience: Experience with virtualization technologies such as KVM, OpenStack, Docker, or Kubernetes, including container orchestration with Kubernetes.
  • Knowledge of network protocols and monitoring tools: Experience with common services such as DNS, SSH, HTTP/S, and message bus solutions such as Kestrel, ActiveMQ, or RabbitMQ, as well as monitoring tools experience such as Prometheus, Grafana, Splunk.

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We adopt digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.