IT Engineer - IMImobile(Vmware Infrastucture))

  • Location:
    Hyderabad, India
  • Area of Interest
    Webex (Collaboration)
  • Job Type
  • Technology Interest
    Webex (Collaboration)
  • Job Id

What You'll Do

  • Manage the complete VMware environment, enterprise windows servers in datacentre environment.
  • Provide end to end support for troubleshooting and problem resolution
  • Troubleshoot incidents, identify root cause, fix and document problems, and implement preventive measures
  • Provide on-call production support for critical services

Who You'll Work with

Our vision is to help organisations accept mobile technologies so they can engage better with their customers using multichannel customer engagement in the digital world. Having deployments in many countries, processing billions of digital touch points per month, we are a trusted cloud communications software and solutions provider to blue-chip businesses around the world. we are at the forefront of all that is hot in technology, from omnichannel customer engagement to artificial intelligence. You will be joining the infrastructure team for building the multichannel customer engagement infra platform used by thousands of companies across the globe in a variety of on-prem, hybrid and multi-cloud environments.

We require an experienced VMWare Infrastructure Engineer to join our growing team. This is an exciting opportunity to join a fast paced team focused on automation to design, build, deliver infra for multiple product offerings. In this high impact role, you will have the freedom to embrace, expand, learn and manage the cutting-edge technologies working with a very talented group of engineers.

Who You Are (Requirements – Educational, Soft skills, Software, etc…)

       Bachelor’s degree in computer science with 4-8 years of experience

       Managing the complete VMware environment, enterprise windows servers in datacentre environment.

       Installation, configuration, monitoring and maintenance of VMWare servers.

       Experience in configuring HA, DRS Rules, P2V, VMotion, VMWare Virtual Center installation and upgradation.

       Regularly review and deploy new VMWare/windows service packs, patches, hot fixes, upgrade systems to latest build.

       Hands on Experience in collecting diagnostic logs & troubleshooting of VMWare ESX/VCenter server

       Installation, configuration, monitoring and maintenance of Windows (2008/2012/2016) server

       Mitigating vulnerabilities reported and following industry server hardening & security best standards.

       Hands on Experience in collecting Debug diag logs & troubleshooting of Window servers.

       Installation, configuration, backup and troubleshooting of Application (IIS/MSMQ/Software) on windows servers

       Experience in Installation, Administration and migration of Active directory and implementing Group Security Policies

       Hardware Knowledge & Troubleshooting of IBM X series /Lenovo/Dell/ HP-ProLiant DL Servers

       Experience on configuring different RAID levels in IBM X series /Lenovo/Dell/ ProLiant DL Servers & Storages.

       Installation, configuration and upgradation of new servers & storage firmware and hardware.

       Knowledge on Storage hardware EMC VNXe series/VNX series /Dell EqualLogic /IBM v series

       Manage enterprise backups using a variety of tools like Symantec Backup Exec 2012 /2016, VDP, Robocopy, Veeam.

       Experience on Autoloaders and LTO Tape drives

       Knowledge on VSAN and Cisco UCS

       Knowledge on Linux OS

       Knowledge in collecting diagnostics logs on storages, Monitoring storage pools, health and IOPS in storage.

       Perform system backups and recovery procedures to ensure full data retrieval as per SLA

       Coordinate with support team end to end for troubleshooting and problem resolution

       Positive Attitude, quick learning, good communication skills.

       Able to work independently or as part of team with a minimum of supervision.

       Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance

       Maintain inventory and asset configuration documentation 

       Able to handle multiple priorities in a fast-paced environment

       Able to learn and switch to new technologies like aws, azure

  • Strong verbal and communication skills

Our minimum requirements for this role:

  • Minimum of 4-8 Years’ Experience
  • Experience in managing Datacentre environment (VMware servers, Windows)

Desired Skills

  • VMWare Certified, Windows, Experience on AD, Windows Patching & Knowledge on Hardware.

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We accept digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!