Global Healthcare Business Architect

  • Location:
    RTP, North Carolina, US
  • Alternate Location
    East Coast or Midwest, US
  • Area of Interest
  • Job Type
  • Technology Interest
    Big Data, Analytics, Cloud and Data Center, Collaboration, Video, Internet of Everything, Networking, Security, Service Provider
  • Job Id

Cisco Regional Healthcare Business Solutions Architect

Industry Solutions Group


The Global Industry Solutions Group (ISG) is looking for a high-energy, experienced Business Solutions Architect (BSA) within the US to help Cisco customers in Healthcare achieve and sustain results by aligning Cisco’s technology platform to their business imperatives.  Reporting to ISG’s Global Director for Healthcare and Education, the Healthcare BSA’s primary objective is to ensure Cisco architectures are aligned to industry needs by validating capabilities within ISG industry offers, creating industry-focused technical content, enabling Cisco and partner sellers, conducting internal and customer business architecture workshops, and communicating industry needs to Cisco product business units.

The Healthcare BSA collaborates with the Systems Engineering organization, Product Specialist teams, Customer Solutions Architects, and Cisco product business units to develop an architecture roadmap aligned with industry needs. The Architect builds and maintains ongoing relationships with technology stakeholders across customers, partners and account teams to maintain and continue selling developed roadmaps. In addition, the Architect will use their engagement experience and subject matter expertise to drive greater solution scale through development of relevant sales collateral and presentations.

Essential job responsibilities include, but are not limited to:

  • Provide leadership in combining Cisco and/or partner technology to create scalable business solutions
  • Present technical, solution, and business architectural messages to clients
  • Lead business architecture roadmap workshops with Cisco healthcare account teams and corresponding customers
  • Demonstrate and provide skills as a digital strategist, agile problem solver, orchestrator, and visual storyteller to create healthcare business insights and planning roadmaps
  • Lead technical design process during customer engagements and industry facing events (Examples: Smart City Expo World Congress, HIMSS, ATA)
  • Identify and insert the right technical resources when needed
  • Execute in the context of 3rd party technology/architectures
  • Create or develop customer-relevant solution messaging
  • Mentor field technical roles on healthcare solutions, ISG use cases, platforms, and customer considerations
  • Demonstrate industry leadership through publication, presentations, participation in industry organizations or standards bodies
  • Develop strong partner relationships to accelerate customer engagements and expand the Cisco solution portfolio


  • A minimum of 5 years of demonstrated experience in enterprise, solution, application, or information architecture in healthcare (provider or payer)
  • Understand healthcare systems architectures and infrastructure related to Cisco solutions
  • Understand and be able to drive design across multiple Cisco product families and 3rd Party technologies, infrastructure and systems
  • Understand healthcare business and decision-making processes
  • Expertise in consultative approach and establishing credibility as trusted advisor by executives, architects, industry personnel, including Design Thinking
  • Ability to create and communicate a compelling vision to senior healthcare leaders with an ability to leverage logic, experience, facts, and passion to influence others
  • Understanding of competitive products, emerging technologies, and applicability to customer environments
  • Strong knowledge of networking theories and concepts demonstrated through successful project execution
  • Public Sector experience desired
  • 10+ years of healthcare industry experience or equivalent preferred


  • Must be able to orchestrate effectively across organizational boundaries
  • Demonstrated creativity and team focus in a dynamic, fast paced and changing environment
  • Ability to excel and execute in an environment of high autonomy to produce business results
  • Customer facing professionalism – listening, ability to ask insightful questions, build consensus, advance opportunities to next level
  • Demonstrated ability to build alliances, grow team morale, and seek cross-functional support to achieve success
Understanding and framing client business and technical imperatives, and inspiring confidence with a variety of internal and external constituents