Global Accounts Solutions Engineer

Apply
  • Location:
    Vimercate, Italy
  • Alternate Location
    Milan, Italy
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Job Type
    Professional
  • Technology Interest
    Networking
  • Job Id
    1436345
New

Your Impact

You will oversee the technical engagements between Cisco and one or two of its key global clients. This role involves daily interactions with clients, the account team, partners, and coordinating a team of Solutions Engineers and Account Executives.

Your task will be to enhance the already established relationship with these clients, aiding in the growth of our reputation, brand, and business. You will be recognized by the clients as a trusted advisor and their gateway to Cisco's technical core.

Every day, you will focus on strengthening your relationship with the clients. You will offer a comprehensive architectural view across Cisco's entire product range, drawing on your expertise for specific opportunities. As a Solutions Engineer, you'll contribute to crafting an overall account strategy, informed by wallet share intelligence, stakeholder mapping, and various business architecture tools and methods. You'll actively identify opportunities through client meetings, seminars, and educational events. In your role as a Solutions Engineer, you'll also coordinate essential activities such as proof of value, proof of concept, or pilot projects.

Meet the Team

At Cisco, Solutions Engineers are technical sales experts who are customer-centric, delivering high-level technical support and guidance to clients. You will work alongside Client Executives and global account teams to propose and develop suitable solutions, akin to a CTO role. Additionally, you will collaborate with partners and internal teams, such as Customer Experience and architecture units, to convert business requirements into a technology roadmap, highlighting business, market, and technology trends to uncover and propel future opportunities.

As a Cisco Solutions Engineer, you'll join an international, dynamic, and creative team of technology influencers. Our industry-leading development programs will ensure you become and remain a trusted technical authority, guiding and educating clients in crafting technical solutions that foster innovation within their organizations.

Who You Are

You are driven by a commitment to do what’s right for customers, your team, and the company. The Solutions Engineer should possess a proven track record in Cisco networking solutions, including LAN, WiFi, and SD-WAN, and expertise in at least one of our key technical areas: Cloud/AI, Collaboration, or Security.

The ideal candidate will have industry insights and extensive experience in technology, particularly in technical sales. This includes the ability to explain features and benefits to clients and design solutions and products tailored to specific customer needs. Alongside technological expertise and a capability for rapid learning, the Solutions Engineer must also possess social, presentation, interpersonal, and problem-solving skills that inspire enthusiasm and confidence.

Our minimum qualifications for this role are:

  • Extensive pre-sales experience is required, working on large and complex opportunities.
  • CCNP, CCDP or similar vendor Certification.
  • A strong multi-domain knowledge. Enterprise Networking experience as a must. Expertise on one or more of the following areas required : Security, Cloud/AI, Collaboration.
  • Excellent written and verbal communication, listening, and strong presentation skills in English.
  • Ability to work harmoniously in an international and diverse team.
  • Strong analytical skills: ability to assess a problem and resolve with an effective course of action.

Our preferred qualifications for this role are:

  • Proficiency in Italian, and any other language is appreciated.
  • Typically requires BS/BA (EE/CS) or equivalent.

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!


Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.
Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Share

Apply