Global Account Manager CGEM

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  • Location:
    Mexico City, Mexico
  • Alternate Location
    Sao Paulo, Brazil
  • Area of Interest
    Sales - Product
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1418827

Cisco is looking to identify a Global Account Manager with talent, drive, and ambition to sell Cisco solutions and own relationships in support of Cisco’s global relationship with Enterprise customers. This role will involve owning the Cisco relationship up to a senior level with customers in EMEAR. It is a customer-facing role supporting multiple countries in non-HQ locations and will require domestic and international travel.

Responsibilities

  • Implementation of the Global Teams sales strategy ensuring sales targets are met or exceeded in the marketplace.
  • Develop and handle relationships with new and existing clients within your customer base to expand sales.
  • Identify new sales avenues/areas to fulfill revenue objectives
  • Maintain a high-profile Cisco presence in the marketplace through the creation of strong solutions with customers that turn a sales relationship into a long-term commercial partnership.
  • Control costs to ensure that expenditure is being handled following budgets.
  • Develop and deliver accurate sales forecasts.
  • Hit defined targets and contributed to overall profitability, success, and positive image of Cisco in the marketplace

Who You'll Work With

Our top global Enterprise customers are generating about $3B of revenue, from which close to 50% are outside of the HQ countries. These customers expect Cisco to be treated in a truly global manner. Also, the Cisco account teams are striving for improved and better coordinated global coverage for those accounts. 

This is an opportunity-based position, driving the full Cisco Product and Software portfolio; with a specific focus on services growth (subscription portfolio, eg: optimization of services, technical services automation). 

You will participate in developing the competitive strategy for the accounts, in line with the HQ account leader, and orchestrating extended team capabilities including, systems engineering, architectural specialists, services specialists, legal, and finance.

Who You Are

You will be able to work within an extended team to complete a sales strategy, lead large complex deals, and position the business value of IT solutions to CIOs and business leaders within your account(s)

  • BS / BA or equivalent preferred
  • Formal training in sales techniques is preferable
  • Proven record of successful solution-selling
  • Proven experience selling complex solutions to executive management.
  • Ability to network within a customer organization to identify all key influencers and decision-makers.
  • Ability to work well with team members and collaborate effectively across the extended account team or teams.
  • Previous experience in the Enterprise segment is helpful
  • Displays Commercial Focus, Negotiation Skills, Problem Solving, Critical Thinking and Decision-making
  • Business English and other languages may be an advantage.

Why Cisco? 

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, which bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, and caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology or through our actions. 

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us! #WeAreCisco 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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