Global Account Manager - Americas Global Enterprise Segment
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Location:London, United Kingdom
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Area of InterestSales - Services, Solutions, Customer Success
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Job TypeProfessional
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Technology Interest*None
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Job Id1432537
The Americas Global Enterprise Segment Regional Sales team are looking for a talented, passionate and creative Global Account Manager to drive and lead the Cisco relationship with our strategic Global Accounts in Europe. The primary responsibilities of the role are to drive growth across all accounts, while directly supporting our customers in their evolving business and technology strategies. For this we require a tenacious and consultative Global Account Manager who can partner with the global client teams, the wider GES operation and our partners to develop the solutions and propositions which will best enable our customers to solve their biggest challenges. The Americas GES (Global Enterprise Segment) Regional Sales Team supports some of Cisco’s largest and most strategic global customers across EMEAR to ensure we provide a holistic and consistent engagement with these clients. The successful candidate will have demonstrated the ability to work within an extended team to execute against a sales strategy, manage large complex deals and position the business value of IT solutions to CIO’s and business leaders within your account(s). Strong experience of the full Cisco portfolio is essential along with a detailed understanding of our Services capabilities, consumption models and partnering with our delivery teams. A critical element of the role will be the ability to engage on Line of Business initiatives and develop propositions and solutions aligned to the desired outcomes our clients are targeting. Critical Skills & Experience: o Account Planning o Pipeline and forecast management o Leadership and Management of global virtual teams o Self-motivated and able to exceed the targets set by the business o Maximizing the sales and business value of Cisco Solutions utilization to your customer utilizing all the resources at your disposal. o Proven sales experience and demonstrable result o Detailed knowledge of Cisco’s portfolio, the IT industry and Cisco’s partners. Who You'll Work With
The GES Global Account Manager acts as the global sales leader of a Global Account and is responsible for maintaining the client relationship across a significant country or group of countries. Reporting directly into the Regional Manager or Client Director, you will manage an account or a Territory of Accounts as the Sales Leader, working to create a seamless customer experience establishing trusted advisor status at a customer executive level. The GAM is responsible for and measured against the long-term development value of the client relationship.
Who You Are
You will have a minimum of 4+ years account management experience dealing with a targeted customer segment or similar companies, working in a fast-growing High Technology Company. Skills required: o Track record of selling large and complex Technology solutions with specific focus on driving business outcomes for clients, led through Services o Self-starter with the ability to build executive relationships, articulate product and business strategies, create demand and close deals o Good base knowledge of client business models is essential. o Knowledge of and a contact network in the target customer, as well as insight into issues and trends affecting the customer and their industry sectors o Ability to lead a virtual team from the various lines of business within Cisco Systems including Inside Sales, Systems Engineering, Consultant Systems Engineering, Field and Product Marketing, Product Management and Business Unit
The ideal candidate possesses strategic technical knowledge, and can succeed as a leader and mentor in a demanding and rewarding sales environment:
o Strong leadership skills in a global teaming environment o Specific examples of closing large, strategic deals o Executive "CIO" Experience Why Cisco
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns. We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco.
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
