Future-proof Workplaces, Solutions Engineer- Federal

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  • Location:
    Offsite, Ottawa, Ontario, Canada
  • Alternate Location
    Hybrid
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Compensation Range
    191300 CAD - 235600 CAD
  • Job Type
    Professional
  • Technology Interest
    Collaboration, Networking
  • Job Id
    1441868

The application window is expected to close on: May 19, 2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Location: Must be Canada Perm Resident.   Ottawa Region 

Meet the Team

In this role, you will be part of a national team of technical subject matter experts where you will partner with the Future-proofed Workplaces Account Executives in the field, as well as the Account Manager/Systems Engineering teams for specific customers. You will work with other Cisco Specialist SEs across areas such as Security and Enterprise Networking to deliver a Cisco solution for our customers.
 
You will also engage directly with Cisco customers and partners to deliver innovations and enable a coordinated work experience using Cisco Collaboration solutions.

Your Impact

As a SE (Solution Engineer), your primary responsibility is to provide technical guidance and sales support on the Cisco Future-proofed Workplace Solutions Portfolio. You will have expertise around Cisco’s entire Collaboration Portfolio with an emphasis on the Webex SaaS solutions, Thousand Eyes, & Cisco Spaces integrations. You will engage with customers and explain how Cisco Future-proofed Workplace technical solutions can be applied to solve business problems and speak the languages of business and technical decision makers alike.
  • Explain the elements of the Cisco Future-proofed Workplace SaaS solutions and architecture and how they're interconnected with all elements of the Cisco portfolio, ensuring that the features and benefits of Cisco technology are understood and valued by Customers.
  • Deliver demonstrations and technical proof of concepts for customers to show the value of the Cisco Future-proofed Workplace solutions portfolio.
  • Help partner technical sales teams craft innovative architectural solutions that drive strategic objectives and help differentiate partner offerings.
  • Ensure the detailed features, functionality and architectural impact of Cisco technology in your designs and proposals are understood, valued and communicated.
  • Travel will be a requirement of this job. Escorting customers to EBC’s, attending conferences, meeting customers in person, traveling to Collab BU locations globally.

Minimum Qualifications

  • You have a university degree/college diploma in a technical discipline or equivalent
  • You have at least 5 years of experience in the Collaboration field or in a SaaS sales engineering role
  • You have at least 4 years of pre-sales /Systems Engineer experience
  • You’re able to maintain up to date Cisco product knowledge
  • You have a deep technical acuity and foundational knowledge of relevant Collaboration technology

Preferred Qualifications

  • You will be working extensively with the Government of Canada: bilingualism (English & French), experience selling within Public Sector accounts, your ability to be cleared to (at minimum) Secret, and being located within the National Capital Region (NCR) are all equally desirable qualifications for this role
  • You invest time in learning about technology shifts, and communicate the relevant aspects to customers and partners
  • You prioritize personal and organizational development, maintaining personal organization and time management
  • You’re attentive to details and always follow-up
  • You possess and further develop strong presentation skills
  • You strive to flexibly achieve your goals using the various internal and external resources available

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

 

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

 

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

 

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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