Front-end Developer, Collaboration & Contact Center

  • Location:
    Galway, Ireland
  • Alternate Location
    Dublin
  • Area of Interest
    Webex (Collaboration)
  • Job Type
    Professional
  • Technology Interest
    Cloud and Data Center, Software Development, Webex (Collaboration)
  • Job Id
    1422450

What We Do

We are looking for software engineers to join our team developing Cisco's leading collaboration and contact center apps. We develop products primarily in web technologies, to connect people through calling, messaging, video and meetings, via our cloud platform.

Who You'll Work With

Our product development team brings together product management, user experience design and engineering, a team of industry leaders in developing cloud collaboration technology. As a member of the delivery team, you will define and build a wide variety of features, validating with customers in early adopter programs.

Who You Are

You’ll need to have experience in:

  • Front-end development using JavaScript, TypeScript, HTML and CSS.
  • Application frameworks, such as React.
  • Using web services via RESTful APIs and WebSockets.

The minimum requirements for the role are:

  • Strong written & verbal communication skills.
  • Ability to multi-task and solve complex problems.
  • Ability to self-motivate with a strong desire to learn, and ability to be flexible.
  • Consistent record of learning new technologies and features on own initiative.
  • A real passion for technology and software development.
  • Excellent mathematical or scientific qualifications, with a flair for applying scientific approach to problem solving.
  • 8-10 years of experience 

The following skills would be highly advantageous:

  • A record of building outstanding Contact Center applications.
  • WebRTC and media in Web apps.
  • Analysing data in Grafana, Pinot, InfluxDB and Splunk.
  • App development on web, mobile and desktop.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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