Failure Analysis Technical Leader - Optics

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  • Location:
    Vimercate, Italy
  • Area of Interest
    Supply Chain
  • Job Type
    Professional
  • Technology Interest
    Big Data, Analytics, Services & Software
  • Job Id
    1441237

Meet the Team

Cisco is seeking a highly skilled and experienced Failure Analysis Technical Leader specializing in optics to join our dynamic team. The ideal candidate will possess extensive knowledge in optical product design and manufacturing, along with significant experience in conducting failure analysis and driving improvements. This role requires strong personal leadership and the ability to collaborate effectively with Cisco cross-functional teams and optics suppliers to drive continuous improvement in product quality and reliability.


As a Failure Analysis Technical Leader specializing in optics at Cisco, you will collaborate with a diverse group of professionals to ensure the highest quality of optical products. Your interactions and responsibilities will include:

  • HW/SW Engineering and Optics Component/Supplier Quality Engineering: Work closely with these teams to conduct failure analysis and drive product quality improvements, ensuring alignment on failure analysis goals.
  • Customer Quality Engineer and Customer Escalation Teams: Collaborate to address and resolve customer quality concerns, ensuring customer satisfaction. Prepare and deliver reports and presentations to communicate findings and recommendations.
  • Optics Suppliers: Build and maintain strong relationships to facilitate effective communication and collaboration in the failure analysis process and product quality improvements.

Your Impact

  • Collaborating closely with Cisco teams and suppliers to conduct comprehensive failure analysis on optical products, including optical transport products and optics transceivers, as well as their sub-assemblies and components.
  • Investigating and identifying root causes of product failures, leveraging your deep knowledge in optics and manufacturing processes.
  • Developing and implementing effective corrective and preventive actions to address identified failure modes.
  • Working with cross-functional teams and suppliers to drive process improvements and enhance product quality and reliability.
  • Maintaining detailed documentation of analysis findings, methodologies, and outcomes to ensure transparency and continuous learning.
  • Communicating effectively with internal stakeholders, suppliers, and customers to ensure alignment and drive quality improvements.
  • Staying abreast of industry advancements and integrating new technologies and methodologies into failure analysis practices.
  • Conduct comprehensive failure analysis investigations for optics products, including optical transport products and optics transceivers, to identify root causes of failures.
  • Conduct physical failure analysis investigations to identify root causes of component failures.
  • Develop and implement corrective and preventive actions to address identified failure modes.
  • Analyze and interpret complex data to deliver actionable insights for product improvement.
  • Lead Cisco cross-functional teams and optics suppliers in implementing solutions and driving improvements.
  • Maintain up-to-date knowledge of industry trends and advancements in optics and failure analysis methodologies.
  • Prepare detailed reports and presentations for internal stakeholders, suppliers, and customers.

Minimum Qualifications:

  • Minimum of a Master’s degree in Optics, Electrical Engineering, Physics, Materials Science, or a related field
  • Proven experience working in failure analysis for optical products.
  • Strong critical thinking and analytical skills with the ability to interpret complex data and generate insights.
  • Excellent communication skills and demonstrated leadership are a must, with the ability to effectively collaborate with Cisco cross-functional teams, suppliers, and customers.
  • Good understanding of optical products from component level to product and application level.

Preferred Qualifications:

  • Minimum of 8 years of experience in failure analysis and manufacturing.
  • Knowledge and experience in physical failure analysis.
  • Knowledge in circuit analysis and PCBA (Printed Circuit Board Assembly) manufacturing.
  • Experience in supplier quality and customer quality management.
  • Good understanding of reliability engineering and quality metrics.
  • Familiarity with testing methodologies related to optical transport products and optics transceivers, as well as optics and electronics components.

Why Cisco? (This is the Standard and cannot be changed)

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with

empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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