Expression of Interest - Senior Software Delivery Architect

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  • Location:
    Perth, Australia
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Job Type
    Professional
  • Technology Interest
    Cloud and Data Center, Networking, Security
  • Job Id
    1422466
Expression of Interest - Technical Consulting Engineer
Cisco Systems Australia Pty Ltd

Application Date Open from 29 April 2024 to 28 May 2024
Role Type - Full time
Location - Perth, Australia

Why You'll Love Cisco
We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

What You’ll Do
Cisco Customer Experience (CX) team seeks a Senior Software Delivery Architect to join the industry’s best thinkers in developing and deploying today’s most advanced Orchestration, Automation, Observability and Analytics solutions, that enable our customers to benefit from their Software Defined Infrastructure investments.
Our Senior Software Delivery Architects are the bridge between our customer’s challenges, and a working solution. As a leader, they are accountable for the successful translation of requirements into working delivered software. As an individual they are responsible for ensuing we deliver high quality software, documentation, and training to our customers. As a senior member of the team, they provide support at all stages of our lifecycle, including supporting proof-of-concepts through to resolving complex production issues.

Role & Responsibilities
• Provide program and project level technical leadership, as a trusted partner to the Program Manager and Customer Delivery Manager
• Architect, design and lead the delivery of complex software solutions to satisfy customer requirements
• Organising and running customer workshops, identifying and resolving differences and uncertainty
• Work independently to lead & coach a multifunctional team including developers, architects, testing leads, and specialist engineers.
• Support new customer opportunities by understanding their needs, developing a proposal and realistic plans, with clearly defined short-term and long-term success criteria
• Collaborate with multiple stakeholders from customers and within Cisco
• Work with customers to gather detailed use cases and requirements spanning both business and technical domains
• Be the project design authority for software – responsible for scope control, technical decision making, and supporting with the identification and mitigation of technical risks, leveraging your software development skills
• Assist and guide the team in writing detailed functional specifications, and collaborate to design detailed data models with the development team

Who You’ll Work With
The Team
You’ll be joining our APJC Software and Automation team, part of the larger CX Technology Group, reporting to the ASEAN Practice Delivery Manager.
As part of the CX Delivery team you will have the opportunity to with some of our largest enterprise and service provider customers, to design and deliver software and automation projects such low touch provisioning of complex multi-technology sites, orchestration of SDN networks, automating critical aspects of security systems, or observability of distributed multi-tenant infrastructure.
Who You Are
The Senior Software Architect will have a software development background. You will have technical knowledge/experience with at least one of: large IP networks design, infrastructure fulfilment processes, observability and performance management, operations management, or automation (OSS). You should be an independant worker within the team to solve complex tasks, ranging from design and implementation, to troubleshooting Cisco's best in class software offerings. The ideal candidate can lead a project team of designers, developers and testers, and interlock with stakeholders to drive the business outcome for the customer. You will enjoy the challenges of the customer facing aspects of software delivery, and have excellent communications skills - able translate complex problem statements & solutions into high level messaging for CxO level. You have used innovative approaches to solving problems, with a large base knowledge of systems and approaches. You will value diversity of perspective, and welcome questions and insights – understanding that we all have to start somewhere.

Minimum Qualifications
• A minimum of 10 - 15 years of experience with IT Infrastructure management and operations and technologies, heavily preferred in a SP, financial services, or industrial networking environment
• A minimum of 10 years of experience developing software applications using Python, Java and/or network automations using orchestration software
• Experience in leading project teams of 5 or more engineers
• Knowledge/experience in working with multiple industry standard CI/CD tools – Git, Bitbucket, Jenkins, CircleCI, Artifactory, Jira, etc.
• A working knowledge of Information Security concepts, and experience with implementing security related automation.
• Demonstrated knowledge of at least one of: MPLS, Segment Routing, EVPN, LISP.
• A practical understanding of standard and open framework models, such as ONAP, ETSI, and TM Forum models & APIs.
• Experience deploying and integrating Network Modeling tools such as Cisco Crosswork Optimization Engine, Cisco WAE, Batfish, Forward Networks, etc.
• Knowledge of Cisco and Industry Cloud computing (i. e. Openstack, Kubernetes, AWS), Data Center, Virtualization, Storage and Networking solutions is very desirable
• Ability to solve complex problems creatively
• Excellent verbal and written communication skills in English
• Good understanding of business processes and operations

Highly Desirable
• Knowledge of IETF standards and protocols such as NETCONF, YANG, BGP-LS, PCEP.
• Experience as a Senior or Lead Developer, leading small teams.
• Exposure to, or experience in, delivering pure advisory (non-hands on) engagements
• Good exposure to Scripting technologies (Python, Salt, Ansible)
• Exposure to products and technologies such as Cisco NSO, ESC, CVIM, BPA, NETConf, YANG, JSON, XML and REST
• Demonstrable experince in leading pre-sales activities, including simplifying and clarifying problem statements, creating a compelling long term plan, authoring and contributing to proposal and scoping documents, including customer contracts.

We Are Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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