Engineering Technical Leader - Enterprise Networking
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Location:Eschborn, Germany
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Alternate LocationBerlin, Germany; Garching, Germany; Dusseldorf, Germany
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Area of InterestCustomer Experience
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Job TypeProfessional
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Technology InterestNetwork (incl: IIoT, SD-WAN, & ThousandEyes), Networking
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Job Id1432266
This Technical Leader position offers hybrid working with travel of c25% to customer and Cisco sites.
Meet the Team
As a Technical Leader, you will work directly into the Customer Experience Delivery Team with main responsibility for the installation, integration, customization and delivery of our networking portfolio. There will be significant customer interaction including on-site/remote delivery for Production deployments.
Cisco's Customer Experience (CX) team is one of the highest growing areas at Cisco. Passionate about the management and automation of customer’s hybrid IT, consultants work with some of the largest and thought-leading customers in the world. This Professional Services group helps build solutions, leads implementations, and enables customer self-sufficiency on market-leading Cisco software products.
Your Impact
The Technical Leader primary role is positioning, architecting and delivering service solutions around Cisco's Enterprise technologies and integrating them into the customer's overall architecture and design. The engineer will be expected to work on Public sector, Enterprise, and segments.
Connects with Cisco internal stakeholders, customers and partners across functions and boundaries to achieve significant results. Earns the confidence of Cisco leaders and customers and able to use the confidence to achieve results.
An accomplished engineer who can design complex Enterprise solutions for the customers, transfer knowledge of implemented software and processes to customer in hands-on sessions and create customer-facing documentation.
A strong communicator who works independently and as part of a team to implement solutions for customers and has led customer delivery engagements accounts in the Germany region.
Minimum qualifications for this role
· BS in a technical field (CS/EE) or equivalent experience leading large scale Enterprise Design and Implementation Engagements.
· Experience in either Cisco SDWAN, Cisco Catalyst Center or SDA.
· Expertise in Enterprise Routing and Switching technologies.
· High level knowledge or better in Programming and Automation.
· German speaking abilities (C1 ideally)
Preferred Qualifications for this role
· Deep technical expertise and expert knowledge of Cisco's Enterprise products and solutions. Candidate must be self-motivated, team oriented and must possess strong interpersonal and presentation skills.
· Ability to influence customer decisions and outcomes. Ability to gain customer trust quickly, and confidently articulate Cisco’s Enterprise Networking SD strategies and architectures.
· CCIE Preferred, in order of preference: R/S, SP, Security, Data Center.
· High level knowledge of wireless, and ISE technologies required.
Why Cisco?
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.