Engineering Program Manager

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  • Location:
    Offsite, Mexico City, Mexico
  • Area of Interest
    Project or Program Management
  • Job Type
    Professional
  • Technology Interest
    Networking
  • Job Id
    1443587

Meet the Team

The Network Product Engineering team leads Strategic Execution, Planning, PMO, and Business Operations with a dedication to perfection and consistency in program management. Our Global Business Operations (GBO) team drives initiatives from conception through execution, ensuring alignment across theaters, segments, and functions to accelerate Cisco’s growth.

Your Impact

We are looking for a Technical Program Manager to deliver strategic business value, meet key objectives, and improve operational efficiencies. This role requires building strong cross-functional partnerships to plan, direct, and coordinate sophisticated engineering programs.

Key Responsibilities

  • Own end-to-end delivery of 1-2 Meraki cross-functional programs within the network platform cloud, from inception to working code release.
  • Collaborate across the Network Platform Team Cloud Front End, leading 6-8 initiative workstreams simultaneously.
  • Develop and drive comprehensive program plans, handling technical dependencies within Meraki and across Cisco, ensuring collaborator alignment.
  • Track and implement program deliverables, milestones, action items, risks, and mitigation plans.
  • Facilitate inter-team requests and alignment among cross-functional engineering teams on broader initiatives.
  • Leverage AI-based tools (e.g., for summarization, program tracking, planning insights) to improve speed, visibility, and decision-making in program execution and communication.
  • Identify and implement continuous improvement opportunities post-project to improve processes and workflows.
  • Partner with engineers, product managers, UX/research teams, data scientists, and other program managers to define and prioritize initiatives.
  • Understand product use cases and communicate technical details effectively with engineering and product teams.
  • Build and maintain positive relationships with cross-functional teams to align on business goals and priorities.
  • Prepare program status reports and executive briefings for diverse stakeholder groups.
  • Enforce to Meraki’s process metrics and governance, driving ongoing process improvements.
  • Exhibit excellent communication, interpersonal, and presentation skills.
  • Adapt and thrive in fast-changing, ambiguous environments, utilizing new technologies such as AI to optimize workflows and decision-making.

Minimum Qualifications

  • Bachelor’s degree or higher in a related technical field, or equivalent software engineering experience.
  • 5+ years of program management experience in software products, SaaS, or cloud backend technologies.
  • Experience with project planning tools such as Jira, Confluence, and MS Office.
  • Experience working in agile environments (Scrum, Kanban, etc.).
  • Experience working across multiple cross-functional programs and teams.

Preferred Qualifications

  • Familiarity with AI-enabled productivity and planning tools to streamline program management workflows is a plus.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you!

#WeAreCisco

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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