Engineering Manager, Developer Tools

  • Location:
    San Francisco, California, US
  • Area of Interest
    Engineer - Software
  • Job Type
  • Technology Interest
    Cloud and Data Center
  • Job Id

***Please apply directly here to be considered for this role.***

Meraki is making IT easier, faster, and smarter with technology that simply works. Meraki’s Dashboard drastically simplifies the process of deploying, configuring and managing distributed networks, enabling customers to debug networking issues in real time from anywhere.

The Infrastructure & SRE teams build and maintain the platform that supports the development and operation of Dashboard. Our customers aren’t limited to those who buy Meraki equipment - we measure our success by the experience of everyone who interacts with our product, from other teams across the organization to the end users of our customers’ networks.

As a manager at Meraki, you will provide architectural leadership, review code and designs, and debug existing features. You will be a strong mentor, nurturing a collaborative environment where your team can do their best work. In this highly technical role you will also make your own direct contributions to our code base, but your primary focus will be on team execution and development.

Example projects and responsibilities:

  • Holding regular one-on-ones with your team, ongoing coaching and mentorship, writing performance evaluations, and compensation planning.

  • Helping your team navigate decisions between in-house solutions and open source products; striking a balance between self-learning, formal training, conferences, and commercial support.

  • Be an advocate for security best practices in the tools and processes that your teams develop.

  • Lead/contribute to technical projects aiming to improve engineering productivity and velocity; such as migrating from a shared VM development environment to tools that run locally.

  • Ensuring your team works closely with other teams to standardize process and tooling across different services. The team will often work in groups with our SRE teams to make sure reliability and ease of use are part of everything we ship.

  • Lead and mentor IT staff seconded to your team, working on the administration of internal tools such as Jira, Confluence, Gerrit.

You are an ideal candidate if:

  • You are interested in a leadership role because it allows you to work closely with others to help them achieve their best. You have at least a year of experience leading a team of 3+ people and are looking for an opportunity to take on more responsibility and lead a larger team.

  • You have 7+ years of experience developing systems for large-scale production environments. Our stack is primarily ansible, elk, ruby and bash, but your experience might be with comparable tools.

  • You have experience building rapidly growing systems that balance time to market, usability, reliability, and technical debt.

  • You believe that development and operations are best carried out in close co-operation.

  • You are never satisfied by just seeing something work. Your curiosity drives you to peek behind the curtain to gain a deeper understanding of what’s going on.

  • You are experienced with a variety of tools that help you manage, understand, and debug large, complex distributed systems.

Bonus points for experience with any of the following:

  • Supporting products where users expect 100% uptime.

  • Formal project management or IT service management.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

***Please apply directly here to be considered for this role.***