Ecosystem Partner Success Manager

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  • Location:
    Offsite, San Jose, California, US
  • Area of Interest
    Business Development
  • Compensation Range
    125200 USD - 225900 USD
  • Job Type
    Professional
  • Technology Interest
    Collaboration
  • Job Id
    1432902
Application window is expected to close on 02/28/2025. 

However, the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team
The Collaboration and Security Partnerships Team is looking for an Ecosystem Partner Success Manager to oversee our 40+ ecosystem partners. In this role, you will be responsible for advancing ecosystem partner products listed on the Cisco price list and driving partner success lifecycle plans from launch to maturity, with a particular focus on Cisco partners. This includes collaborating with marketing, sales, channel partners, and technology partners to expand pipelines, develop business plans, and identify integration opportunities.

Your Impact
Evaluates and manages new strategic business opportunities, initiatives, partnerships, alliances and/or joint ventures. Coordinates market analysis, monitors competitive activity, and identifies customer needs. Provides leadership in the planning, designing, due diligence, and implementing of strategic business objectives. Defines vision, strategies, and tactics. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
  • Strategy and Planning: Develop and execute partner plans, collaborating with internal and external partners for forecasting and integration processes.
  • Relationship Management: Foster strong partnerships, conduct strategic business reviews, and develop technical relationships with cybersecurity companies.
  • Teamwork and Integration: Work with Cisco product teams to improve partner solutions, training and GTM materials.
  • Marketing and Promotion: Lead campaigns and events to promote joint solutions, working with cloud providers on marketing initiatives and maintaining continuous marketing activities.
  • Training and Enablement: Educate partners and sales teams on ecosystem solutions, and develop co-sell materials like solution briefs and webinars.
  • Content Development and Alliances: Build and review content for joint solutions, promote strategic partnerships, and manage alliances for business development.
Minimum Qualifications
  • 5+ years in the technology industry, ideally in a cloud or SaaS environments.
  • 3+ years experience in product marketing, technical partnerships or go-to market strategy development
  • 3+ years experience with ecosystem solutions, partner success, or partner business development.
Preferred Qualifications
  • Strong organizational and planning skills, with the ability to influence across teams, and proficient in clear writing, executive-level presentations, and creating "how-to" tutorials.
  • Skilled in building relationships, navigating complex organizations, and influencing without authority.
  • Experienced with GTM (Go-To-Market) and RTM (Route-To-Market) strategies, as well as technical partnership development, including cloud service provider marketplaces.
  • Ability to work in a team outside of reporting lines and produce high-quality work suitable for an executive audience.
  • Independent thinker adept at questioning norms by establishing high standards and embracing innovative approaches.
#WeAreCisco
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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