Cisco Careers

Who We Are:

Cisco’s Customer Experience (CX) organization is one of Cisco’s fastest growing teams, and the Customer and Partner Experience (CXPE) group is transforming how Cisco delivers value to our customers & partners via our product portfolio. The CX Cloud DevOps and Release teams are charged with leading the lifecycle of services—from inception and design, through deployment, operation, refinement, release and eventual decommissioning for the CXPE group. In this time of unprecedented change, we are looking for top talent to lead business critical capabilities that will redefine success for Cisco and our customers.

The Opportunity:

You are an inspiring innovator, mentor, and coach, conversant and passionate about emerging opportunities. You will be responsible for designing the architectural strategy of CX and PX Cloud. You lead by example and demonstrate excellence in collaboration and communication across engineering teams, with an interest in creative problem solving and a consistent track record for leading and directly chipping into the launches of new platforms and/or transformational architecture changes. You are proficient at writing code and deploying it into a distributed architecture. You are also an effective spokesperson and champion for engineering teams, passionate about mentoring and developing engineers. You are an inspiring leader and a thorough problem solver who is equally comfortable and capable interacting with technologists as with senior business executives with the ability to articulate the value of the proposed solution. You value simplicity at scale and are dedicated to maintaining a culture of quality, reliability, security, and focused execution.

As a Distinguished Engineer You Will

• Lead by example and are a hands-on architect and technical expert building systems alongside and with teams doing frontend work across engineering.
• Chip in significant amounts of production code and providing guidance to more junior engineers for code reviews.
• Provide technical leadership for critical platform, library, and system development.
• Design, build consensus, and contribute to the implementation of libraries, and frameworks, and processes that enable frontend development across engineering
• Work with PM, engineering, UX and other partners to set product vision and define roadmaps and goals spanning multiple organizations or teams
• Partner with senior engineers and leadership to guide best practices
• Help nurture a culture focused on the best possible customer experience
• Work in distributed architectures and with data structures and algorithms
• Build and deploy critical, 24x7 solutions in a SaaS environment
• Lead and/or participate in office hours, give talks, and generate documentation and training to grow engineers' skills
• Architect and validate solutions to address security challenges
• Problem solve, debug, and fix elusive bugs with advanced development skills

We are looking for:

• Recognized as a strategic problem solver in internal and external forums, with extensive technical, market, and business expertise.
• Experience designing an end to end software experience that delivers business outcomes.
• Experience with modern application development methodologies (CI/CD, Agile/DevOps)
• Familiarity across the stack, with a particular interest and deep expertise in frontend technologies
• Experience with React and other frontend frameworks
• Ability to get consensus and set technical direction within a large engineering organization.
• Expert in building from scratch and/or evolving large web applications.
• Adaptability combined with the experience to identify and evaluate opportunities for improvement.
• Passionate about solving real customer problems and have experience prototyping, shipping, and iterating on new products.

Qualifications:

• 12+ years of experience with 7 to 9 years of experience with data architecture and data systems development, as well as broad experience with basic and advanced analytics and visualization techniques.
• Proven operational knowledge of Cloud components (AWS, GCP, Azure etc), innersourcing, DevOps pipeline, IAC tooling and Container technologies.
• Excellent interpersonal skills and the ability to develop and maintain effective internal and external working relationships.
• Customer facing skills to represent AWS (and other cloud solutions) well within the customer’s environment and drive discussions with senior personnel regarding trade-offs, standard methodologies, project management and risk mitigation.
• Work history in agile software development is highly desirable, as is experience with the design and/or operations of enterprise networking.
• BS in mathematics, statistics, computer science or other related field, or equivalent professional experience.
• AWS Certified Architect highly desired.

Why Cisco:

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.