Director, Site Reliability Engineering

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  • Location:
    Milpitas, California, US
  • Alternate Location
    Anywhere in U.S.
  • Area of Interest
    Engineer - Software
  • Compensation Range
    231600 USD - 330000 USD
  • Job Type
    Professional
  • Technology Interest
    Networking
  • Job Id
    1440287

Application Deadline expected to close June 13, 2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

As Director, Site Reliability you’ll be joining a high-performing, multi-functional leadership group that includes engineering, product, design, and operations leaders. The broader team is composed of experienced engineers who value innovation and accountability. You'll lead and collaborate with teams that are deeply invested in building scalable, user-friendly products and infrastructure.

Your Impact

We are seeking an experienced leader to encourage and guide a high-performing team dedicated to ensuring the reliability and scalability of cloud services, with a focus on a rapidly growing next-generation project. The ideal candidate will have hands-on SRE or systems/network administration experience, with familiarity in AWS. This role involves close collaboration across product engineering, service engineering, and SRE teams in a high-trust, well-coordinated environment.

Responsibilities

  • Lead the SRE team to ensure high availability, scalability, and performance of cloud services
  • Serve as an escalation point for critical incidents, coordinating resolution efforts with multi-functional team
  • Develop and maintain service level objectives, service level indicators and key performance indicators.
  • Coordinate on-call rotations and manage the complexities of "the pager"
  • Collaborate with engineering team to implement reliability features and supportability improvements
  • Foster a culture of continuous improvement with a strong focus on automation
  • Build and implement strategies for capacity planning, performance tuning, and cost management in a cloud environment, particularly AWS

Minimum Qualifications

  • 5 years of experience in an SRE, system administration, or network administration role
  • Strong understanding of cloud computing, particularly AWS
  • Proficiency in scripting languages (Python, Shell, Go) and infrastructure-as-code tools (Terraform, Ansible)
  • Conceptual knowledge of containerization and orchestration technologies like Docker and Kubernetes
  • Outstanding troubleshooting skills across network, application, and hardware systems

Preferred Qualifications

  • Ability to successfully connect with team members who have strong and individualistic personalities
  • Excellent collaboration skills and the ability to bring out the best in a technically diverse team

Pay Range: 231600 USD - 330000 USD

Why Cisco

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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