Director, Security Solutions Engineer - ASP, LATAM, Canada

  • Location:
    RTP, North Carolina, US
  • Alternate Location
    Remote US, Canada, or Latin America
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Compensation Range
    281500 USD - 336700 USD
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1433606

The application window is expected to close on January 17th, 2025 

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.


Meet the Team

We change the World! You will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.


Your Impact

Our Americas Security Sales Engineering team is looking for a dynamic and experienced leader to drive our Americas Service Provider, LATAM, and Canadian technical strategy and execution. You will lead and develop our team of solutions engineers whilst partnering with sales to drive the business towards the market success of our entire security portfolio.

You will lead a large highly motivated, hunting sales engineering team which has a passion to bring transformative technology to life for our customers and partners. As part of your DNA, you're a bold, self-starter with the ability to develop and execute technical sales strategies and tactics that improve Cisco’s opportunity within the customer environment. You will position and promote partner and customer value proposition for Cisco’s Security portfolio, articulate Cisco’s product, and business strategies, create and implement the demand and technical strategies that make deals happen.

You will be empowered to lead, plan, report, and drive engagement and prioritization for the team, Sales team support, and projects across the SE organization. This role also assists all Solutions Engineering, Sales, S&P (Strategy and Planning), product Incubation, and BU leadership in maintaining the overall direction, productivity, and effectiveness of the business.

You will lead the Sales Engineering team covering the Americas Service Provider, LATAM, and Canadian markets with influence and partnerships to many different organizations across Cisco, including the Partner organization, other pre-sales, and sales teams. You will build strong executive relationships with internal team members, customers, partners and be a direct business partner to the Sales VP responsible for these same markets.


Responsibilities Include

  1. Set Strategy - work with the Security Sales Americas leadership to define the initiatives that will optimize growth and market share gain for Security. Partner closely with Incubation, BU, Partner/Channel, and post-sales counterparts on key initiatives and alignment. Maintain overall planning for staffing, budgeting, and changes within SE function.
  2. Lead the Team – Coach, mentor, set clear expectations, and provide regular career development support both within and outside the direct team. Define and drive outstanding and inclusive culture to attract, develop and retain the best specialist engineering talent in the industry.
  3. Drive Sales Growth - Optimize organization structure (always evolving) in partnership with the business unit and sales leadership aligned to business priorities to drive new product bookings, whilst being mindful of operational expenses. Ability to clearly articulate opportunities, issues, challenges, and gaps technically from a product perspective, full go-to-market and regarding people resources.
  4. Define and build Technology Experiences - Align around Demand Generation priorities, conceive events and build the resources, tools and processes to accelerate meaningful Security initiatives across the See -> Try -> Buy motion. Tools such as Demos, POVs, Workshops, Tech Showcases, Health Checks etc.
  5. Strategic Engagement - Work with the BU, Finance, HR, Strategy & Planning, and Sales teams to capture market opportunities or resolve challenges that arise. Establish partnerships and credibility with senior business and technology executives within Cisco.
  6. Partner and Customer Engagement - Regularly interact with Cisco teams, partners, and customers directly within our market opportunity pipeline. Cultivate a culture of excellence, transformative security and Cisco differentiation with partners and customers.

Minimum Qualifications

You love interacting with customers, peers in leadership, partners, sellers, and engineers of all kinds. You enjoy defining and driving the strategy for innovative technology and teams. You seek out and tackle complex, high-impact problems. You can lead by example as well as by influence, and always from the front. You can engage effectively with leaders at all levels within Cisco Sales, Engineering, Product, and Customer Experience orgs. You are passionate about the customer experience and excited about new technology. You are a true teammate and love to learn.

  • 10+ years of Sales Engineering Experience
  • 5+ years of Leadership Experience
  • Have experience working across multiple customer segments (Enterprise, Public Sector, SP/MSP, or Channel).
  • 2+ years of experience with security technology and our industry more generally.

Preferred Qualifications

  • Can lead and influence in an ambiguous and constantly evolving environment. You also monitor and measure team progress against a business plan.
  • Lead teams to technical account successes that align to customer business requirements and goals; assign resources and strategies appropriately.
  • Develop senior management relationships with partners, customers, and internal business groups.
  • Are an accomplished leader of leaders with a proven track record building and driving large high-impact, geographically dispersed teams.
  • Have led large scale teams of more than (30) Managers and Individual Contributors
  • Provide thought leadership to customers and partners based on short and long-term business and industry drivers.
  • Strong knowledge and experience across the security portfolio to include Network Security, SASE & SSE, Identity, Threat, Detection, & Response, and Cloud & Application Security.
  • Initiate programs to improve pipeline generation, sales success, and customer experience to increase brand loyalty for Cisco.
  • Understand competitive products deeply and can articulate trade-offs between Cisco and competitor products.

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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