Digital Experience, Solution Consultant – Hiring

  • Location:
    RTP, North Carolina, US
  • Area of Interest
    Human Resources
  • Job Type
  • Technology Interest
  • Job Id

Who You'll Work With

People Solutions team is a Global Digital Product team providing production support for our enterprise Applicant Tracking System (ATS) and associated Non-Workday People Solutions and delivers new capabilities and value into the platform.

The People Solutions team forms part of the Digital Experience team, which is a Global Digital team delivering at scale people solutions for Cisco. We support our enterprise HCM platforms, delivering new capabilities and value to the ecosystem. We are partners with our People and Communities leadership team and enable digital solutions for our portfolio of offerings for our people at Cisco. We have a culture of innovation, collaboration, and are continually seeking to improve our approach to the work we do.

What You’ll Do

  • Create and maintain all ATS setup data
  • Trouble shoot recruitment related issues
  • Trouble shoot recruitment related issues and provide resolution as a Level 2 support
  • Manage issues involving business processes relating to recruitment
  • Keep design and process documentation current
  • Participating in multi-functional discussions on future enhancements
  • Design and configuration of recruitment related future enhancements and optimization
  • Continuously research solutions to check for enhancements, updates in the products
  • Understands other solutions and applications and how they interact with People Solutions
  • Over time train the new resources and provide guidance and instruction to other team members and coaching to more junior team members.
  • Interface regularly with all the Digital Experience product teams
  • UAT/ Go Live Testing

Who You Are

  • Wired with curiosity for all things digital and a passion for learning and continuous improvement
  • Possesses sound analytical problem-solving and documentation skills
  • Experience managing multiple priorities and continuously look to prioritize individual scope
  • Strong decision making and critical thinking capabilities
  • Comfortable working with minimal supervision and possesses good interpersonal skills and teaming skills
  • Ability to clearly communicate and develop a shared understanding of complex concepts, including via delivering training/demos (presentations and/or facilitation) both in person and virtual (WebEx and/or telepresence)

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 

U.S. Vaccination Requirements
Cisco requires all U.S. employees to be fully vaccinated or have an approved religious or medical accommodation. Candidates accepting an offer must provide proof of vaccination status on their first day. If someone anticipates requesting an accommodation for this requirement, they must receive approval before the start date. Candidates receiving an offer will receive additional information about the accommodation process at the time of the offer. All offers of employment are contingent upon complying with Cisco's vaccination policy.