Device Experience - Scrum Master

  • Location:
    Feltham, United Kingdom
  • Area of Interest
    Information Technology
  • Job Type
  • Technology Interest
    Big Data, Analytics, Internet of Everything
  • Job Id

Who We Are

The Workforce Experience (WFX) organization’s vision is to create a world world-class and engaging workplace experience, leading with human-centred design, that enables people to do their best work. We are passionate about our employees, and we are driven to create a productive environment where we all can be ourselves and bring our whole self to work! We are transforming how Cisco designs and delivers the employee experience based on a culture that values a mindset of customer service, speed & agility in all we do, and are kind to each other. This role within the Device Experience team is focused on enabling project delivery across the Mobile, Windows and Device Lifecycle teams.

What You’ll Do

The Device Experience team is responsible for providing an extraordinary personal computing experience for our employees. We are looking for a stellar Scrum Master with a passion for delivery to drive our Device Experience projects forward.

  • Plan and implement scrum ceremonies - sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog grooming - with scrum team and Product Owner.
  • Support team to achieve goals by removing impediments, identifying and resolving conflict, facilitating communication both within team and externally
  • Knowledgeable in agile development techniques such as DevOps, CI/CD, test-driven development, and automation
  • Responsible for administration of sprint board tools, (Jira) with regular monitoring and analysis of sprint cadence and efficiency
  • Work with wider teams, Scrum Masters, Product Owners to plan program increments, identifying and mitigating risks and dependencies.
  • Effectively communicates team outcomes and metrics, with focus on continuous improvement.
  • Act as a coach and mentor to promote and enhance Agile adoption and proficiency across the organization
  • Oversee plans and direct schedules as well as project budgets.
  • Coordinate & monitor programs/projects from initiation through delivery and interfacing with internal customers or department personnel.
  • Develop detailed project plans and manage all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training, and on-time delivery within budget constraints.
  • Demonstrate an in-depth understanding of technical design in order to communicate effectively with clients and to participate to the appropriate technical recommendations.

You will make help make the Mac experience amazing at Cisco!

Who You’ll Work With

The Workforce Experience team is responsible for all end-to-end processes and systems that support our workforce from Collaboration, Video Streaming, Events, Employee Productivity Emblement and Service Desk. Working closely with our partners, this team will take the employee experience for all of Cisco to outstanding levels - and show our customers and partners what is possible!

Who You Are

We’re seeking a talented, experienced, and self-motivated professional who has a real passion for technology, employee experience and delivery with experience in global scale project deployment.

Minimum Qualifications :

  • Bachelor’s degree in Business, Finance, Computer Science, a related field, or meaningful work experience
  • 8 – 10 years Industry experience, preferably in the field of End User Computing (Windows, Mac, Mobile)
  • Experience working in agile organizations and preferably certified in agile practices
  • Working in JIRA & JIRA Align
  • Scrum Master certified
  • Excellent verbal, written, and interpersonal communication skills.
  • Collaborative and open style with a constructive and positive outlook.
  • Proficient with leading scope, time, cost, quality, people, risk, and communications for a project.
  • Clear leadership and influencing skills
  • Experience working with a large diverse set of stakeholders

Why Cisco

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Cisco Covid-19 Vaccination Requirements
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.