Design Program Manager / 8 to 10 year / Bangalore

  • Location:
    Bangalore, India
  • Area of Interest
    Engineer - Software
  • Job Type
    Professional
  • Technology Interest
    Networking, Security
  • Job Id
    1420758

About the Role 

We’re looking for a Senior Design Program Manager to support our Security Product Design teams and help grow our design operations practice. In this role, you’ll help make our design organization more effective by applying process improvements, facilitating UX and cross-functional teamwork, and driving design work forward from strategy to implementation.  

Specifically, you will: 

  • Partner with design and research leads and provide input with regard to scope, resourcing, and sequencing of work for small to large projects 

  • Coordinate and facilitate UX activities throughout project lifecycle for a variety of initiatives 

  • Supervise and continuously communicate project status with team, collaborators, and senior management. 

  • Provide operational strategy for sophisticated problems associated with a growing organization and limited design resources 

  • Act as liaison between UX, Engineering, and Product, ensuring that interdependencies are understood and planned for 

  • Schedule and facilitate kickoffs, internal and cross-functional design reviews, standups, retrospectives and handoffs with engineering 

  • Handle project details such as meeting agendas, key decisions, action items, meeting notes, and other relevant project files or reference material 

  • Proactively assess risk, raise flags, and seek to resolve issues that come up over the course of a project 

  • Maintain high-level familiarity with the design system and the constraints thereof 

  • Uphold UX standards and best practices and help identify areas for improvement 

Who You Are 

You are a collaborative problem solver who is motivated by a good challenge. You are empathetic and self-aware, with a history of building successful working relationships. You are comfortable discussing the business challenges, constraints, and decisions you faced in your career working in UX Teams.  

You’re a creative problem-solver with strong project management skills and a deep understanding and appreciation of the design process. You’re able to assess the needs of a project and bring the appropriate transparency and structure to ambiguity. You collaborate easily with Designers, Researchers, Writers, Engineers, and Product Managers and can facilitate decisions and resolve issues respectfully.  

Minimum Requirements for this role: 

  • 8-10+ years as a UX/Design Producer, UX/Design Program Manager, Project Manager, or validated experience in a product-focused organization, design consultancy, or creative agency 

  • Experience leading UX projects with various project management methodologies (Agile, Waterfall…), with a passion for driving towards more agile practices 

  • Experience managing workflows, project plans, and driving execution 

  • Knowledge of design process, design thinking, and user-centered design approaches 

  • Excellent written and verbal communication and strong meeting facilitation skills 

  • Experience advocating for UX within groups of cross-functional collaborators 

  • Motivated by the potential of a growing and evolving design organization and design ops team 

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.  

We embrace digital and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do – you can’t put us in a box! 

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) 

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take the difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. 

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us!  

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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