Data Analyst I (Full Time) United States

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  • Location:
    San Jose, California, US
  • Alternate Location
    RTP, North Carolina, US
  • Area of Interest
    Customer Experience
  • Compensation Range
    78500 USD - 99200 USD
  • Job Type
    Early in Career
  • Technology Interest
    Internet of Everything
  • Job Id
    1426653

Applications are accepted until further notice.  

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.  

Who You'll Work With  

You will work across functions with the Customer Experience, Sales, Marketing, and IT organizations, playing a leadership role in transforming Cisco by developing and implementing analytic models and intelligent automation to drive us toward a data-driven digital organization.  

Digital Lifecycle Journey’s (DLJ) digital expertise makes us uniquely qualified to address the evolving expectations of today’s connected customers and partners, along with Cisco sellers. Using real-time connected data, machine learning, and automation; the team enables Cisco sellers and partners to deliver a powerful, personalized experience—throughout the entire customer lifecycle. Digital Lifecycle Journey is focused on providing customers with an immersive digital experience with Cisco. This in turn drives improvements in recurring revenue, cost savings and sales effectiveness for Cisco and its partners.  

What You’ll Do  

  • Identify, analyze, and interpret trends or patterns in sophisticated data sets using statistical techniques and provide ongoing reports and dashboards.  
  • Collaborate with business and IT teams to understand the different persona specific-use cases, the related business insight, consolidate use cases across persona and drive a common approach towards solving multiple use cases.  
  • Partner and lead multi-functional teams to realize data relationships through proper threading.  
  • Define data privacy and protection processes required and implement systems and workflows that enforce security.  
  • Assess the efficiency and accuracy of new data sources and data gathering techniques  
  • Data Analysts are passionate about turning complex data into information, information into insight, and insight into business decisions. They connect with data scientists, engineers, product managers, and executives and deliver high quality analytics insights with the ability to derive actions that can be integrated into different workflows.  

Who You Are  

You are a data-savvy analyst with a solid grasp of statistics and a talent for transforming complex data sets into clear visual narratives. You excel at meticulous data cleaning and analysis with an ability to communicate insights effectively to stakeholders. With an eye for detail and a solid understanding of business context, you are a problem-solver who thrives in collaborative environments. You collaborate effectively with cross-functional teams. You're committed to continuous learning, with insights of the latest trends and tools in data analytics to drive strategic decisions.  

Minimum Qualifications  

  • Including but not limited to a graduate/upcoming graduate of a technical degree or certification program from a Technical Boot Camp, Apprenticeship, Community College or 4-year University.  
  • Open to 0-3 years of relevant experience or recent graduate or those in the final year of a Bachelor's in Engineering, Computer Science, Data Science, Statistics, a related program, or holders of equivalent academic certifications.  
  • Python, Python libraries, and R with proficiency in statistical analysis and data visualization  
  • Strong mathematical skills  
  • Able to legally live and work in the country for which you are applying, without visa support or sponsorship  

Preferred Qualifications  

  • Experience with big-data platforms (Hadoop, Spark)  
  • Familiarity with programming languages such as Java, Scala, or C++  
  • Exposure to Machine Learning  
  • Knowledge of Cloud Computing Platforms (AWS, Google Cloud, Microsoft Azure)  

Why Cisco  

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.  

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (40 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!  

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)  

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.  

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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