Customer Proof of Concepts Engineer - Data Centre

Apply
  • Location:
    North Sydney, Australia
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Job Type
    Professional
  • Technology Interest
    Cloud & AI (DCN & Compute), Cloud and Data Center
  • Job Id
    1436007

Location: Must be based in or within a commutable distance to St Leonards, Sydney, NSW
Work Authorization for Australia: Must be authorised to work in Australia without requiring sponsorship now or in the future.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. 

Meet the Team
Global Solutions Engineering Demo Team is the world class leader in delivering innovative, demonstration-centric experiences of Cisco solutions to customer providing a full-suite, integrated sales-enablement portfolio. By demonstrating to customers how Cisco products can make them more productive, sales teams and partners can enlarge sales opportunities and shorten the sales cycle. From scripted, repeatable demos to fully customizable labs with complete administrative access, the Cisco dCloud platform provides content and access to field and channel partners on any network (internal & external), any device and in any location.  The dCloud Platform is a force that can not only improve people’s experiences but can also drive business.

Your Impact
The Proof-of-Concept Engineer is a Solution Engineer role who will be responsible for the development, planning, design, delivery & coordination of Customer Proof of Concept (CPOC) Labs, mainly Data Centre architecture focus but could include other technologies as well, for both internal and external audiences.  This person will work extensively with all BU’s, Content Developers, Partners, both internal & 3rd party throughout the POC process from introduction through build, test and ultimately throughout the customer delivery of the POC. This person will be responsible for working with account teams to flesh out customer care abouts, testing requirements, capabilities, etc. 

Job Responsibilities
Project Management 10%
Identify and prioritize all project related tasks. Ability to organize, strategize and communicate project goals, objectives and tasks at all levels of the organization. The Data Centre CPOC Engineer will be responsible for ensuring that all 3rd party developers on assigned projects are reporting status effectively. 

Engineering 50%
The CPOC Engineer will be responsible for designing, developing, documenting, and delivering a large variety of content, mainly but not limited to Data Centre. This will require meeting with Account Teams, TME’s, Content Developers, Partners and at times Customers to extract requirements and helping to create a design & Test Plan which is conducive to POC objectives. The CPOC Engineer will be the primary engineer assigned to the POC from introduction throughout Build, Test and ultimately delivery phases of the Customer Proof of Concept. The Engineer will work and Collaboration with a team of engineers with varying specialties.

Platform Design 20% 
Must properly document and plan all projects prior to entering project build phase.  Candidate must be well versed in the use of standard design templates and tools (Visio, Power Point, MS Project). Candidate will be required to “justify” all designs in front of working peer group. 

Support 10%
The CPOC Engineer will serve as First Point of Contact on All Escalations. Within this role and work directly with the account teams, partners and customers to ensure the successful delivery of the POC. When escalations occur that cannot be addressed by the CPOC Engineer, they will follow up with the responsible engineer and ensure that not only is a fix provided but also that it is properly documented and has been added to the Support Knowledge Base and that tier 1 & 2 engineers have been properly trained on the work around and future. If a content or documentation update is required, the CPOC Engineer will work with Project managers assigned to the CPOC team to ensure that plans have been for the necessary updates. The CPOC Engineers will be involved in all Phases of the POC. Engineers will work as the liaison to the operations team to resolve issues identified during the development and testing process, providing technical support, and making design recommendations for fixes.

Other 5% 
The CPOC Engineer will work as both 3rd party liaison’s and as an independent content developer.   

  


Minimum Qualifications: 

  • CCIE Level or Equivalent Experience: Expertise in networking and data centre technologies.
  • AI-Ready Data Centre Knowledge: Proficiency in AI Pod, Hyperfabric, Nvidia Infiniband, and related technologies.
  • Data Centre Design/Deployment: Experience with Nexus standalone and VXLAN Fabric-based SDN solutions.
  • Cisco Solutions: Knowledge of Nexus Dashboard, ACI, EVPN, UCS, SDA, SDWAN, ThousandEyes, AppD and network services appliances (firewalls, load balancers).
  • Cloud and Virtualization Expertise: Understanding of multi-cloud, Public/Private Cloud and SaaS environments (AWS, Azure, Google) and server virtualization (VMware, KVM, Docker). 
  • Familiarity with Network Test Tool such as Spirent, CyberFlood, IXIA, Keysight, Breaking Point etc 

 

Preferred Qualifications: 

  • Self-Management & Time Management: Ability to prioritize tasks and support projects across global time zones while managing competing demands.
  • Sense of Urgency & Flexibility: Quick to adapt to shifting priorities and drive cross-functional projects to successful deployment in a fast-paced environment.
  • Analytical Skills: Proficient in critical thinking, risk identification, and using data to inform decisions and actions.
  • Effective Communication: Strong written and verbal skills with a focus on building relationships and fostering collaboration.
  • Dependability & Professionalism: Reliable in meeting commitments, managing stress, and contributing to teamwork while demonstrating a proactive approach to problem-solving. 

 

 

#WeAreCisco  

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.  Our passion is connection - we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.  We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer - 80 hours each year - allows us to give back to causes we are passionate about, and nearly 86% do! 

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Share

Apply