Customer Program Manager

  • Location:
    Minato, Japan
  • Area of Interest
    Project or Program Management
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1417283
Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

Program Manager
担当する業務:
・プリセールス(提案プロジェクト指揮、提案書作成、入札対応など)
・プロジェクトデリバリ
・プロジェクト計画書の作成と実行
・社内外ステークホルダとの調整
・進捗・課題・リスク・品質・コスト・リソース管理
・社内外のPJ会議リード・ファシリテーション
・エスカレーション対応
・成果物文書の作成(管理だけではなく得意分野があれば執筆)
・社内業務
・人材発掘と育成、パートナ提携、社内プロセス整備など
 
求められる条件 

【必須能力や経験】
    •    お客様の課題を理解・共感し、お客様の視点でコミュニケーションを取れること
    •    社内関係者と連携を図り、プロジェクトを納期、予算、品質の点でコントロールすること
    •    複雑なITソリューションを扱う上での日本語による業務遂行能力(読み・書き・聞き取り・会話)
    •    プロジェクトマネジメント経験(5年以上, PM職以外でも同様のleaderの役割)
    •    大規模な公共や企業のお客様対応経験(要件定義、調達支援、上流コンサルテーション業務など)
    •    マルチアーキテクチャ(セキュリティ、ネットワーク、オートメーション等)、
        マルチベンダ環境でのプロジェクト業務経験
    •    クラウド移行などインフラ刷新業務経験
    •    顧客要望、現状、未来像などを資料化した経験、特に顧客視点でわかりやすく図示する能力、
        ITコンサルテーションの業務経験
    •    提案から契約、デリバリまで一気通貫でやり遂げた経験
【あると望ましい能力/経験】
下記の能力/経験のどれかを有する方を優遇します。
    •    PMP資格の所持(または過去の取得実績、今後の取得予定)
    •    大規模ネットワーク若しくは通信事業における、構築、運用/管理、技術支援等の業務経験
    •    ビジネスコンサルテーションの実務経験
    •    社内部門への情報共有など英語を使った実務経験
    •    TOEIC 600点以上
    •    シスコシステムズ製品を使用した経験、シスコ資格の所持
    •    その他 ITストラテジスト、 基本情報技術者、スクラムマスタ、ITIL、TOGAF、
        AWS/MS Azure認定等、業界資格の所持
【求める人物像】
    •    チャレンジ精神と向上心に富んだ人
    •    常に前向きに変化を捉えポジティブに行動出来る人
    •    粘り強く誠意を持って交渉が出来る人
    •    チームで働くことが好きな人   
Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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