Consulting Engineer

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  • Location:
    Offsite, RTP, North Carolina, US
  • Alternate Location
    Must be based in East Coast OR Central in the US.
  • Area of Interest
    Customer Experience
  • Compensation Range
    108100 USD - 149900 USD
  • Job Type
    Professional
  • Technology Interest
    Cloud and Data Center, Networking
  • Job Id
    1418269
What You'll Do
Cisco's Customer Experience (CX) team is one of the highest growing areas at Cisco. Passionate about the management and automation of customer’s hybrid IT, consultants work with some of the largest and thought-leading customers in the world. This Professional Services group helps build solutions, leads implementations, and enables customer self-sufficiency on market-leading Cisco software products.

Who You'll Work With
As a Consulting Engineer, you will report directly into the Customer Experience (CX) Delivery Team with primary responsibility for the installation, integration, customization and delivery of Cisco Software products focusing on cloud and networking orchestration and automation. There will be significant customer interaction including on-site delivery for POCs, Production-Pilots and Production deployments.

Who You Are
You're confident to explain technical issues and present information in a concise manner to both technical and non-technical personnel. You enjoy transfer knowledge of implemented software and processes to customer in practical sessions, and by crafting customer-facing documentation. Have prior experience to operate and maintain complex IP networks.

Automate delivery of enterprise solutions for the customer. Integrate systems to multiple enterprise applications. Maintain effective working relationships with assigned customers and project managers. Work independently and as part of a team to implement solutions for customers. 

Leverage product API for automation of implementations. Automation for network configurations from Low Level Design for highly complex networks.

Plans and performs network upgrade and network migration activity.

Outstanding Consulting skills and demonstrable experience in consulting roles. Ability to influence customer decisions and outcomes. Ability to gain customer trust quickly, and confidently articulate Cisco’s Enterprise Networking SD strategies and architectures.

This person will lead & join a team that will use automation/scripting to assist with building configurations, peer approval process (data entry, tech capability), configuration review, network engineering implementation plan development and review. Conformance to customer standards, review and address exceptions.

Familiar with change request processes at large enterprises and/or critical environments preferred. Technical expertise in configuration building according to templates.

Minimum Qualifications;

  • BS/CS, or University degree with 5+ years experience in Network Engineering/Architecture role with demonstrated ability in implementing Enterprise Networks.
  • Expertise in Enterprise Routing and Switching technologies, such as BGP, EIGRP, OSPF, MPLS, DMVPN, IS-IS VXLAN, LISP, and VRF.
  • Experience with leveraging automation and has a desire to understand configuration development and improve QA processes.
  • User documentation for internal and external customer such as method of procedures, solution design, installation procedures, testing procedures, troubleshooting guides, etc.
  • Knowledge of Campus Networking environments.
  • Knowledge of Network Segmentation, TrustSec, and Dot1x highly preferred.
  • Expert level knowledge of stackwise and stackwise virtual.
  • Experience in Method of Procedure document creation.
Desired:
Experience in Cisco DNAC, SDA, and SD-WAN.
Python, Ansible.
Wireless technology experience a plus.
May require night / weekend shifts.

Why Cisco?
#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions. 

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco 
Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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