Consulting Engineer

  • Location:
    Dalian, Liaoning, China
  • Area of Interest
    Engineer - Network
  • Job Type
    Professional
  • Technology Interest
    Networking
  • Job Id
    1395304

What You’ll Do 

  • Drive technology design, implementation, execution, and/or optimization for projects/accounts to accelerate customer outcomes. 

  • Assist customers with integration and implementation of tools, systems, and service assurance for Cisco technologies. 

  • Support presale activities and translate business requirements into solution design. 

  • Build customer simulations in test labs to resolve/validate issues.  

  • Build and deliver customer collateral, documentation, and knowledge transfer.  

  • Drive customer technology transitions, influencing solution architectures and services. 

  • Align with and support company policies and processes and utilize relevant tools to efficiently execute the role and support Professional Services’ strategies and goals.  

  • Play the role of an individual contributor.  

Decision Making / Impact 

  • Decisions impact the quality, efficiency, and effectiveness of own team and other teams whose work activities are closely related, including multi-functional teams. 

  • Ability to understand and communicate project scope and map it to customer business goals and objectives. 

Role and specific responsibilities 

  • Associate with customers along with appropriate internal and external resources' deployment/optimization of Cisco services and solutions.  

  • Takes ownership of task/project implementation for assigned engagements.  

  • Implement new techniques and methodologies utilized in customer delivery and share lessons learned with the broader team.  

  • Builds and reviews project work e.g. Design recommendations, High-Level Design, Low-Level Design, Implementation/ Change Management Plans.  

  • Builds and/or use test environments as the need arises to resolve sophisticated problems & compatibility issues.  

  • Demonstrates software skills and tools to configure, deploy Cisco products and solutions.  

  • Gives in the development of digital intellectual capital (e.g. scripts, digital signatures).  

  • Acts as a focal point for problem resolution for assigned customer engagements. Assures accurate and quick resolution of major customer problems across an appropriate range of technologies.  

Who You’ll Work With 

CX is a team of outstanding technical guides whose #1 focus is to deliver a premier customer experience. We help take on the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through extraordinary financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores. 

Who You Are 

Expertise  

  • Requires BS/BE/BTech degree or equivalent with 6+ years of experience in a similar job role. 

  • Good understanding of networking fundamentals. 

  • Any Security related certification (CCNP-Security, CCIE, CISSP, etc.) is preferred and you have a drive for continuous learning. 

  • Solid grasp in a wide range of Security protocols including TCP/IP, encryption protocols, application layer protocols, network & link layer protocols, device & network management protocols 

  • Competent experience in few of the network security technologies: Cybersecurity, Firewalls, VPNs, AAA, Cloud Security, Email Security, Endpoint Security, SIEM, etc. As well as understanding of cloud computing involving multiple cloud providers like AWS, Azure, Google. 

  • Contributes to technical forums, content creation, whitepapers, etc. 

Leadership / Autonomy  

  • Receives limited supervision. Receives little instruction on routine work and new assignments. Provides guidance and mentoring to other engineers. Translates team goals into work assignments.  

  • Being a trusted advisor & mentor. Emphasis is on the facilitation of processes, solutions.  

Why Cisco 

At Cisco, each person brings their outstanding talents to work as a team and make a difference. 

Yes, our technology changes the way the world works, lives, plays, and learns, but our edge comes from our people. 

We connect everything – people, process, data, and things – and we use those connections to change our world for the better. 

We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education, and more – from Smart Cities to your everyday devices. 

We benefit everyone - We do all of this while seeking a culture that empowers every person to be the difference, at work and in our communities. 

#WeAreCisco 

Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire salaries in U.S. locations. For non-sales roles, the hiring ranges reflect base salary and do not include bonuses, equity, or benefits. Hiring ranges for sales positions include base and incentive target, and do not include equity or benefits. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

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