Consulting Engineer

  • Location:
    Bangalore, India
  • Area of Interest
    Information Technology
  • Job Type
  • Technology Interest
    Cloud and Data Center
  • Job Id

What You’ll Do 

  • Validate technology design, software releases, new Cisco technology solutions for projects/accounts to accelerate customer outcomes 

  • Build customer simulations in test labs to resolve/validate sophisticated problems & compatibility issues 

  • Understanding of product level architecture. Ability to apply Cisco Networking Design standard methodologies in Validation Scenarios. 

  • Implement test cases and write scripts based on customer test environment and requirements. 

  • Raise defects, liaison with Dev engineers and drive issues resolution 

  • Build traffic profiles with 3rd party test tools such as Ixia or Spirent. 

  • Build and deliver customer collateral, portals, documentation and knowledge transfer 

  • Align with and support company policies and processes and utilize relevant tools to efficiently execute the role and support Professional Services’ strategies and goals 

  • Play the role of an individual contributor 

Decision Making / Impact 

  • Decisions impact the quality, efficiency and effectiveness of own team and other teams whose work activities are closely related, including multi-functional teams 

  • Ability to understand and communicate project scope and map it to customer business goals and objectives 

Role and specific responsibilities 

  • Execute and automate test cases as defined and agreed with Customer/Accounts team in Detailed test plan (DTP). 

  • Proactively recognizes and flags problems; understands the impact and implication of the problem; works with others to resolve problem. 

  • Able to learn new tech/products quickly and becomes contributing member of new team in short amount of time 

  • Takes actions that go beyond job requirements in order to achieve goals/objectives. 

Who You’ll Work With 

CX is a team of extraordinary technical guides whose #1 focus is to deliver best-in-class customer experience. We help tackle the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through extraordinary financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores. 

Who You Are 


  • Typically requires BSc Computer Science or equivalent plus 4-6 years of relevant work experience. Advanced degree strongly preferred. 

  • Knowledge of software programmability (Python/ansible/Rest APIs), automation, orchestration and/or virtualization is desired. 

  • Proven experience in Installation, Configuration and troubleshooting of Cisco Routers and switches. 

  • Expert & Professional level Cisco certifications like CCIE, CCNP are highly desired. 

  • Excellent written and verbal communication, interpersonal and presentation skills. Ability to function in ambiguous circumstances. Possesses customer consulting skills including ability to establish relationships with customers, engineers, managers level & above. 

  • Good understanding, experience & expertise on minimumone technologyareas mentioned below 

ENT & Service Provide Technologies 

  • Experience in product lines like ASR1K, ASR900,CRS, ISR1K, ISR4K, ASR9K, NCS500,NCS5500, NCS5700, 8000 series routers, Cat9K, Cat8K, Cat6K series switches 

  • Deep technical knowledge and understandings like BGP, OSPF, ISIS, IPv4/IPv6, MPLS, Multicast, Traffic engineering, Security, QoS, HSRP, VRRP, VLAN, VTP, STP, RSTP, MSTP etc. 

  • Experience on wireless and security products & technologies 

  • Exposure on Cisco SDWAN & SDA technologies is preferred 

Data Centre Technologies 

  • Strong Nexus 2K/5K/7K/9K platform knowledge and hands on experience 

  • Has knowledge and experience in overlay technologies VXLAN, BGP EVPN, OTV, LISP. 

  • Good experience on Cisco ACI technologies and concepts 

  • Experience in designing data centre solutions from traditional DC standalone Nexus design to VXLAN Fabric based SDN solutions using Single-Site Fabrics, ACI Multi Pod & Multisite Fabric architectures 

Cisco Mobility Technologies 

  • Technical Expertise in Mobility Technology Domain with Proven expertise in one or more of the following areas – 2G, 3G and 4G LTE Mobile Packet Core networks 

  • Knowledge of Cisco ASR 5K based GGSN & SGSN products 

  • Knowledge of 5G Evolved Packet Core network integration testing 

  • Working on Different interfaces & protocols i.e. Diameter, IP, SIP, S1AP/NAS 

  • Experience in planning, preparing details test plans for Mobility Solutions. 

  • E2E integration and testing of Container EPC(MME, S/P-GW-C and S/P-GW-U) would be added advantage 

  • Sound knowledge of signalling flows and protocols like GTP, DIAMETER, S1AP, NAS, SIGTRAN, CAMEL, BSSGP and RANAP 

SP-Cloud Technologies 

  • Experience in SP-Cloud Architectures such as Openstack, VNF’s, Network Services Orchestrator(NSO), Elastic Services Controller(ESC) 

  • Exposure to Micro services architecture 

  • Experience in NetConf, Yang Modelling, Tail-f/NCS/NSO 

  • Experience with traffic generator tools like Spirent and Ixia 

  • Ability to own and resolve issues and problems during validation 

  • Ability to document appropriate technical information to serve as base for training, technical operations run books and knowledge objects. 

Leadership / Autonomy 

  • Receives moderate supervision. Follows established procedures. Receives general instructions on routine work and detailed instructions on new assignments 

  • Seeks to understand changes; approaches change or newness positively and adjusts behaviour to deal optimally with change. 

Why Cisco 

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. 

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box! 

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) 

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. 

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 

Cisco Covid-19 Vaccination Policy
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco requires all new hires to be fully vaccinated against COVID-19 in the U.S., unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.