Consulting Engineer - R/S (DNAC, SDA, SDWAN)

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  • Location:
    Mexico City, Mexico
  • Area of Interest
    Professional Services
  • Job Type
    Professional
  • Technology Interest
    Network (incl: IIoT, SD-WAN, & ThousandEyes), Networking
  • Job Id
    1437730

Meet the Team

Come join the Enterprise Networking team in the CX center Mexico focusing on all Enterprise technologies as a Consulting Engineer. We need a creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues. With a seasoned mix of broad and deep networking knowledge and specific area expertise, as well as excellent Customer Relationship Management skills, you're well positioned to become a trusted advisor capable of building solid, long-term relationships with customers. If you have third party (non-cisco) knowledge and/or scripting skills, then it is a definite plus.

Your Impact

Join our team as a pivotal force in Enterprise Networking, where you will drive Advisory, Implementation, and Migration services within expansive Enterprise environments. This role offers a dynamic opportunity to shape and transform network infrastructures, working with cutting-edge Cisco and third-party technologies to deliver innovative solutions.

Minimum Qualifications:

  • Active CCNP Enterprise Infrastructure certification is a must, along with 3-5 years of hands-on experience with Cisco technologies. Familiarity with third-party vendors or competitors is a plus.
  • Proven expertise in the design, integration, and implementation of Cisco routers and switches, with substantial experience in IOS XE configuration and troubleshooting.
  • In-depth knowledge and hands-on experience with networking protocols such as BGP, OSPF, ISIS, IP/MPLS, QoS, IPv6, and Multicast.
  • Proficiency with SDA-Catalyst Center and SD-WAN technologies, as well as extensive experience with product lines like ASR1k, ISR1k-4k, Cisco NCS, cEdge, and Catalyst 8000 and 9000.

Preferred Qualifications

  • Good communication skills are a must. Must have a proven ability to relate to customer representatives at various levels.
  • Must have good technical writing skills and have experience in writing high test and network implementation/Network Migration plans.
  • Deep Hands-on experience in Installation, Configuration and troubleshooting and/or NetworkSolution designing of Cisco Routers and switches.
  • Good Programming skills (Python)

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! 

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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