Collaboration Technical Leader

  • Location:
    San Jose, California, US
  • Area of Interest
    Information Technology
  • Job Type
  • Technology Interest
  • Job Id

Who We Are

Today’s challenging business environment is more than that – it’s a period of disruption between the pandemic, global business change and internal process complexity. For us to focus on simplicity and the best customer experience, we need great talent and the right skillsets to be successful. This is now a mantra for our Cisco leadership team and for us.

The Digital Enterprise Solutions team is changing the way we run Cisco’s operations by improving the power of technology, the best of business processes and outstanding data insights. Together, we will Reimagine the Cisco experience. Show the world how to Reinvent applications and demonstrate the future of the Internet to Showcase the power of Cisco: our people, products, processes, systems, and data. Please join us and make this journey together!

What You'll Do

The Workforce Experience team within the Digital Enterprise Solutions, is responsible for providing a premier employee experience so that Cisco can continue to be ranked highly as one of the best places to work (#1 in 2019, 2020). One of the foundational pillars of that experience, Collaboration. We are seeking for a systems administrator and integrator to enable seamless integration into our employee collaboration solutions portfolio.

Who You'll Work With

The Workforce Experience team is responsible for all end-to-end processes and systems that support our workforce from Hire to Retire to Collaboration and Service Desk. Working closely with our stakeholders and the Employee Experience team, this team will take the employee experience for all of Cisco to premier levels - and show our customers and partners what is possible!

Collaboration is at the forefront of everything we do at Cisco and while many of our solutions are Cisco offerings, we recognize the need to integrate with third-party solutions and applications to provide our employees with an extraordinary experience. In this role you would be the connective tissue between our products and those best of breed solutions and applications, you will collaborate with our employees to understand their use cases for these solutions, to detail the As-Is and To-Be processes, and partner with engineering to bring these new experiences to light. Your industry knowledge coupled with system administrator skills and your never-ending quest for knowledge will enable you to successfully deploy and manage the solution and the environment.

Who You Are

We’re seeking a hardworking and experienced teammate with the ability to quickly develop and nurture cross-functional relationships with employees and stakeholders. You are creative and passionate about implementing innovative solutions that will drive business success with a problem-solving demeanor. You have an eye for the detail, as well as a vision for the big picture. You have a few years of experience working in a role passionate about business, analysis and/or operations and systems administration and integration.

  • Requirement 5 Years Systems Administrator for Enterprise solutions
  • Requirement outstanding communications and presentation skills
  • Experience with Process Improvements and Project Management
  • Data Driven with Strong analytical & problem-solving skills
  • Intermediate Microsoft Excel skills to include macros and pivot table experience
  • Proven track record of delivering results

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!