Collaboration Solutions Engineer - Enterprise (PA)

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  • Location:
    Offsite, Philadelphia, Pennsylvania, US
  • Alternate Location
    NJ, NYC - all US candidates are eligible to apply, preference is given to those in geo
  • Area of Interest
    Sales - Product
  • Compensation Range
    194000 USD - 277600 USD
  • Job Type
    Professional
  • Technology Interest
    Collaboration
  • Job Id
    1450037
New

The requisition posting is expected to close on September 15th.

The posting may be removed sooner if we receive a sufficient number of applications.

About the Team

Cisco is in the midst of a major transformation, shifting from a traditional infrastructure company to a leader in SaaS and recurring revenue. A key part of this journey is our Collaboration architecture, and in this role, you’ll be at the heart of that evolution. You'll work on a stellar team of Presales Architects, providing technical leadership and support for Cisco's collaboration sales pursuits with our largest Enterprise customers. You will be paired with a colloboration account executive to drive the mission of solving your customers techinical solutions with Cisco's innovative collaboration technology.

Your Impact

As a Collaboration Solutions Engineer, you'll be a vital technical resource, helping drive business growth and customer success. You'll partner with our sales specialists and account teams, using your technical expertise to promote the value of Cisco's full collaboration suite, including our Calling, Meetings, CPaaS, Cisco Devices, and our innovative AI Vision.

Key Responsibilities

You'll be a strategic technical leader and a key collaborator on our team. Your day-to-day will involve:

  • Driving strategic deals: You will co-lead the technical strategy on complex, multi-year deals, co-owning the multi-year strategic account plan and ensuring solutions align with the customer’s core business objectives. You'll secure executive buy-in by translating deep customer knowledge into a compelling business case.

  • Providing technical expertise: You'll perform technical discovery and requirements gathering to design solutions that simplify complex business processes. You'll also lead impactful demonstrations and proof-of-concept trials, always focusing on the business outcome rather than just the technology itself.

  • Mentoring and support: You will support a matrix of Collaboration Sales Specialists and General Account teams, providing direct opportunity support and helping to mentor and develop partners.

  • Fueling business growth: You will proactively manage your business, ensuring operational rigor through discovery frameworks and a focus on deal size, timing, and status. You'll use your insights to identify and drive new opportunities and lead demand generation campaigns for your territory.

  • Expanding your reach: You’ll mobilize a broad network of partners, marketing, and customer experience teams to accelerate outcomes and grow the business. You'll lead educational initiatives to strengthen knowledge-sharing across the sales team.

Minimum Qualifications

  • At least 4 years of Consulting or Pre-Sales Engineering experience.

  • Solid understanding of Calling, Meeting, and Devices, both on-premise and cloud.

Preferred Qualifications

  • Deep technical knowledge of UCaaS, CCaaS, CPaaS, and/or other cloud-based communication technologies in a presales capacity.

  • Experience with premise-based to cloud migrations.

  • Experience with selling the value of AI and the interoperability of Cisco Devices with competitive vendors.

  • Competitive and cross-architecture knowledge.

We are Cisco, where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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