Cloud Engineer

  • Location:
    Bangalore, India
  • Area of Interest
    Engineer - Software
  • Job Type
    Early in Career
  • Technology Interest
    Software Development
  • Job Id
    1450182
New

Java/Scala G4 

What You’ll Do 

 
Cisco Contact Center solutions are designed to enable your business to continue without disruption, allowing you to meet your key metrics, and empowering agents to work remotely with all the tools they need at their fingertips. 

  • As a developer, you will build customer care solutions that provide rich experiences, connectivity, and automation. 

  • You'll develop microservices using programming languages like Java, Scala with Kafka messaging streams 

  • You will write code, deliver high quality, high value software and focus on continuous value delivery and share the support burden with your colleagues. 

  • You will own the quality and functionality of your code from concept to production release. 

  • Problem solving and debugging the failures to root cause using latest observability tools (Prometheus, Grafana). 

  • You will create and maintain automated tools that validates your service end to end along with appropriate performance consideration. 

  • You will build and maintain continuous integration and delivery pipelines that can be used to drive quality and consistency throughout the full software lifecycle. 

Who You’ll Work With 

  • You will work mostly with Architects and Engineers inside and outside of your immediate team - collaborating with whoever necessary to deliver customer value. 

  • You will work with Engineering management and contribute to technology strategy for your immediate team. 

  • You will work with Customer Success and Technical Assistance teams to support customer issues with top priority. 

Who You Are 

  • You have 0-2 years expertise in building cloud applications, technical mastery in Java/Scala and any pub-sub platform preferably Kafka 

  • Strong development experience in Scala/Java or any object-oriented methodologies 

  • You keep abreast with the latest trends and technologies in design and development. 

  • You are highly skilled in object oriented and functional programming and in building reliable applications. 

  • You are an addict to problem solving - only the hardest problems will satisfy you. You embrace the challenges of achieving the balance between scalability, consistency, and availability within a low latency, real-time operating environment. 

  • Exposure to any database and optimisation of queries to fine-tune your application is a plus. 

  • Knowledge of Kubernetes, Dockers will be a big plus. 

  • Excellent collaboration, communication & trouble-shooting skills 

Why Cisco 

 
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns. 

 

 

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. 

 

 

We Are Cisco. #WeAreCisco 



Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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