Cloud Engineer / Site Reliability Engineer (Early in Career) - UK

  • Location:
    Feltham, United Kingdom
  • Area of Interest
    Information Technology
  • Job Type
    Early in Career
  • Technology Interest
    Cloud and Data Center, Security, Software Development
  • Job Id

Start Date: August 2024 

Location: Feltham, United Kingdom (Hybrid work approach, working from the Feltham office 1-2 days per week.)

We are looking for someone to join us as a Site Reliability Engineer at an exciting and transformational time.  This role provides opportunities to work with the latest technology in our IT Department.

Our Hiring Team:

Cloud Infrastructure Platform Services (part of the Hybrid Cloud Infrastructure and Operations) is responsible for the architecture, design, build, security and the operations of the private cloud (OpenStack and VMware, various PaaS platforms) and Public cloud services (AWS and GCP) to help the clients choose the right IaaS and PaaS offerings for their workloads. CIPS also provides the technical consultation for architectural guidance, deployment options and managed services to help clients from on-boarding to decommission through GitOps operating model. The organization today is focused on strengthening governance, security, observability to ensure complete visibility, security, and manageability of the client workloads to be able to support in a reliable manner.

You will be working alongside other Site Reliability Engineers who are passionate to work with cloud-based applications and push the way we use multicloud platforms in our business.

What you will do:

Be coached by world-class leaders who will challenge and mentor you.  Join with a team of new hires, increase your professional development whilst meeting the demands of your projects and programs.

Within a small, global agile team:

  • Deploy and maintain business critical applications in production at Cisco scale
  • Be a critical part of the development team by implementing and deploying complex software applications, focusing on Infrastructure as a Code and Observability
  • Apply software engineering best practices along with a security first mindset in a scrum team
  • Able to drive the SRE principles, and practices to continually improve availability, reliability, and costs through Automation and GitOps enabled framework by Leading with Security
  • Share and demonstrate your work to team members and stakeholders.


We are looking for individuals with a passion for technology and problem solving, ideally with solid academic foundations in engineering disciplines, working towards, or having earned a bachelor’s degree (or higher). Equivalent experience accepted in lieu of degree.

Desirable skills:

  • A passion for and a commitment to continuous learning, a willingness and eagerness to invest time in training and developing your skills
  • Programming language exposure to either Python, ansible, terraform or Argo
  • Ideally experience deploying and maintaining applications in a staging/production environment.
  • Strong understanding of security practices
  • Experience with developing, testing and debugging automated tasks (CI/CD pipelines)
  • Familiarity of Cloud services e.g: AWS, GCP, Azure

What we offer

At Cisco we strongly believe in the wellbeing of our employees and work life balance, and our benefits package is designed to reflect this. On top of your remuneration package, add holidays. you may be entitled to receive these Benefits & Perks as part of our People Deal and benefits package. (May vary location.)

Other onsite office facilities including; free shuttle buses between local stations and the Cisco Campus office, access to the ‘IT Nest Zone’ with gaming facilities, Starbucks Coffee bar, massage chairs, nap pods, an onsite Nuffield Health gym and showers.

Additional Information:

  • Our selection process is as follows: Application - Hiring Team Video Interviews     
  • You must be able to legally live and work in the UK. 

Why you will love Cisco:

At Cisco we connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns. 

We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

Life in Cisco IT:

In Cisco IT we are uniquely positioned to see how the rest of the business operates – because between us - we support everyone! The possibilities to create, to build solutions that impact transformational change are endless because change is our constant.

Our team is everywhere, and so whilst based in the UK, we regularly work with people across the world and occasionally travel to meet each other. 

We are devoted to spreading the word about technology in the community and ask our graduate hires to do the same, allocating 10-20% of their time in the first year to initiatives such as IamIT in schools and STEM events.  In addition to this we like to have fun and have regular team events.

Don’t take our word for it, check out what some of our recent hires are saying! #wearecisco 

Link to Cisco Careers Home

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.