Cisco Regional Business Development Manager for Education and Healthcare

  • Location:
    Minato, Japan
  • Area of Interest
    Business Development
  • Job Type
  • Technology Interest
  • Job Id

Cisco Regional Business Development Manager

Industry Solutions Group


The Global Industry Solutions Group (ISG) is looking for a high-energy, experienced Sales Business Development Manager (SBDM) who can help a regional team to drive new engagements in Education and Healthcare, leveraging industry knowledge and relationships with IT and non-IT decision makers.  The successful candidate will be familiar with customer imperatives and strategies and be capable of leading and collaborating with the Cisco Account Teams, Product Sales Specialists and ecosystem partners to orchestrate resources through the sales lifecycle, including post-sale adoption and customer success.  They will be responsible for identifying, qualifying, and leading consultative engagements with business executive sponsors in targeted accounts. 

Reporting to ISG’s Global Director of Education and Healthcare, the SBDM’s primary objective is to build relationships with local field teams, identify areas of greatest opportunity, develop strategies to target and develop relationships with LOB stakeholders across customer organizations and the wider regional sector.  This individual will be a part of the Global Education and Healthcare ISG Team and will liaise with the Global ISG SBDMs to ensure alignment with our Global Strategies for Education and Healthcare, including major strategic accounts/lighthouses, key use themes and use cases, enablement, and go-to-market orchestration. 

Essential job responsibilities include, but are not limited to:

  • Work with Global ISG and in-country leadership team to prioritize areas and customers with greatest opportunity
  • Demonstrate a deep understanding of the role and interactions of agencies and organizations within Education and Healthcare  
  • Demonstrate a deep understanding of customer priorities, policies and strategies
  • Leverage existing relationships within these sectors to drive tighter alignment between Cisco and customer priorities and policies
  • Demonstrate an understanding of education and healthcare integration and be able to articulate technology’s role.
  • Lead and orchestrate Cisco and partner resources to identify and qualify opportunities and achieve product and services pipeline and bookings targets
  • Establish and maintain customer relationships at the executive/business decision maker level
  • Develop and present compelling business cases to customers, maintain expert-level knowledge of all elements of the business case, including the drivers of cost, benefit, and risk
  • Partner closely with the Education and Healthcare Enterprise Architecture teams to align the technology architecture to the customer’s desired business outcomes
  • Ensure customer success by orchestrating resources to assist the customer in realizing the full value of their technology investment
  • Manage multiple customer engagements and prioritize based on Cisco’s ISG Education and Healthcare strategies
  • Engage, advise and mentor sales teams on Education and Healthcare business imperatives and business value based consultative selling approaches


  • 10+ years experience in Education and/or not, necessarily in a mainstream IT role
  • Strong network of senior level contacts across regional Education and Healthcare sectors
  • Knowledge of clinical or operational workflows and key business process enablement
  • Demonstrable track record in delivering business-relevant projects and programs in these sectors
  • Financial acumen necessary to develop and present a comprehensive business case
  • Strong leadership skills and ability to collaborate in a dynamic cross-functional organization and influence other teams in executing education and healthcare strategic objectives
  • Ability to create and communicate a compelling vision to senior executives, with capability to leverage logic, experience, facts, data, and passion to influence others
  • Strong communication and listening skills, a thorough approach to complex problem solving, managing to metrics and KSOs


  • High-energy, excellent communication skills, emotionally intelligent, “out of the box” thinker, leads by example, no task is too large or small, a doer as well as a leader, an educator
  • Must be able to orchestrate effectively across organizational boundaries
  • Demonstrated creativity and team focus in a dynamic, fast paced and changing environment
  • Ability to excel in an environment of high autonomy to produce business results
  • Customer facing professionalism – listening, ability to ask insightful questions, build consensus, advance opportunities to next level
  • Understanding and framing client business and technical imperatives, and inspiring confidence with a variety of internal and external constituents
  • Must have vision, passion, humility and the courage to set a course that will engender the respect of the Cisco team, customers and the industry at large.