Chief Technologist / Senior Solutions Engineering Leader

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  • Location:
    Singapore, Singapore
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Job Type
    Professional
  • Technology Interest
    Cloud & AI (DCN & Compute), Cloud and Data Center, Networking, Security
  • Job Id
    1439764
Your Impact

Cisco Systems is looking for an experienced Technology Leader based in Singapore to lead and guide a dynamic team to drive breakthrough business results for the country. This is an exciting role where the successful applicant will need to fulfil the following responsibilities:
  • Chart the technical direction for not just the engineering team, but Cisco Singapore as a whole.
  • Technology evangelism – Take on a leadership position to articulate the strength and breadth of Cisco’s portfolio. To build mindshare amongst industry peers.
  • Grow the Singapore engineering team, charting out a development roadmap for individual skills, team capabilities and strategic insights.
  • Facilitate key partnerships and innovation between internal stakeholders, partners and external organisations.
  • Build relationships with senior customer executives and to serve as a trusted advisor to customer organisations.
  • Adopt a growth+challenger mindset and assist the Solutions Engineering Director, ASEAN to replicate successfully proven process, training & operational models across ASEAN territories.
In this role, you will be expected to lead a high performing team and be able to bring various stakeholders from different functions internally and externally to Cisco to deliver results and resolve issues. This is an ideal position for someone who has proven leadership skills and possess both industry and technical knowledge in areas of Networking, Cybersecurity, Data Centre, Collaboration, Software/Services & Innovation.


What You'll Do
  • Partner In-Country & Regional Leaders on programmes and activities to drive impact for Singapore and the ASEAN region.
  • Take a big picture view of technology and its impact on businesses, industries and national functions. Aggregate demand, connect the dots on how these components interact amongst each other and develop and execute a national technology strategy.
  • Pick out engagements and learnings that demonstrate success and work with ASEAN Solutions Engineering Leaders on commonalities that are applicable in the wider regional context.
  • Engage Customers and Partners – Collaborate with Account Managers, Solution Specialists, Services Specialists and Partners to drive successful solution sales and grow the business through customer adoption of Cisco’s advanced technologies.
  • Be the voice of Cisco and champion our technology in front our our customers and partners.
  • Coach and Develop Talents – Develop talented individuals within the Solutions Engineering team. Provide performance appraisals, identify skill gaps and plan for relevant trainings and activities to help the team close any identified gaps. Identify, develop and groom individuals with the potential to take on leadership roles within the extended Cisco community.
  • Lead great people – transform the Solutions Engineering team. Recruit, hire and build a world-class, high-performing team of pre-sales consultants with deep technical skills, excellent customer relationship skills and an eye and passion for influencing the direction of technology adoption within their assigned domains.
  • Focus on Customer Satisfaction – Build and foster a tightly-knit Solutions Engineer/Partner relationship to ensure customer satisfaction with Cisco/Partner jointly-delivered solutions. Be a customer champion by providing inputs to the various Cisco TAC Centres & Business Units to help improve customer experience with our various solution offerings. Support the SE team on issues where strong leadership is needed to bridge various stakeholders and zoom in quickly on a common resolution.
  • Continuous self-development with regards to fast-paced and changing technologies. Ensure personal and team readiness to apply diverse solutions to customer's business requirements. 
  • Be an advocate of Innovation – Perpetuate a collaborative mindset across the Solutions Engineering team to work and co-innovate with partners/customers to build solutions where Cisco can deliver clear values and outcomes.
Who You Are
  • 10+ years related experience in the internetworking technology industry and preferred 5+ years of management experience ; pre-Sales experience required.
  • BS/BA (EE/CS) degree or equivalent.
  • Industry knowledge and experience in the areas of AI, Enterprise Networking, Data Center, Cybersecurity, Collaboration, Cloud Infrastructure, Services & Innovation.
  • Familiarity with Cisco solution offerings highly desired.
  • Outstanding customer relationship management and collaboration skills.
  • Thorough understanding of organizational structures, management practices, staff development and retention.
  • Excellent communication and listening skills to manage and build relationship with Customer/Partner C-Level Executives.
  • Excellent written, oral communication, listening, negotiation and presentation skills.
  • Demonstrate proven track record in people management and development skills
Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take the difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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