CX Data center NCE

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  • Location:
    Offsite, Allen, Texas, US
  • Alternate Location
    Offsite central region. Must be near major airport.
  • Area of Interest
    Customer Experience
  • Compensation Range
    121200 USD - 164500 USD
  • Job Type
    Professional
  • Technology Interest
    *None
  • Job Id
    1409356

What you'll do 

 
Cisco's software cloud and networking services team is one of the highest growing areas at cisco. Passionate about the management and automation of customer’s hybrid it, consultants work with some of the largest and thought-leading customers in the world. This professional services group helps build solutions, leads implementations, and enables customer self-sufficiency on market-leading cisco software products. 

 
Who you'll work with 
As a network consulting engineer, you will report directly into the data center network services delivery team with primary responsibility for the installation, integration, customization and delivery of cisco software products focusing on the UCS, Hyperflex, and Intersight. There will be significant customer interaction including on-site delivery for POCs, production-pilots and production deployments. You may travel up to 20% per year - though travel will vary depending on the project.
 

Who you are

 

You install, deploy, or configure enterprise solutions for customers.

Integrate systems to multiple enterprise applications. 

Transfer knowledge of implemented software and processes to customer in hands-on sessions, and by creating customer-facing documentation.

You're able to explain technical issues and present information in a concise manner to both technical and non-technical personnel.

You maintain effective working relationships with assigned customers and project managers.

Work independently and as part of a team to implement solutions for customers 

Generates network configurations from low level design for highly complex networks 

Plans and executes highly complex network upgrade and network migration activity. 

 

Minimum qualifications

Typically requires BS/CS or university degree equivalent and 8+ years relevant experience in network engineering or telecommunications support environment. 

CCIE or relevant 5 years’ experience 

Communication skills to include conflict management, negotiation, presentation/demonstration, and written communication.

Excellent troubleshooting skills.

Document creation of technical documentation, for internal and external customer such as method of procedures, solution design, installation procedures, testing procedures, troubleshooting guides, etc.

  

Desired skills

 

The data center NCE primary role is positioning, architecting and delivering service solutions around cisco's enterprise technologies and integrating them into the customer's overall data center architecture and design. The engineer will be expected to work on enterprise, commercial and service provider segments. This position will help drive sales, serve as data center subject matter expert, lead delivery efforts and mentor other technical consultants within the team. Since this is a high-profile position with interface to cisco's premier customers, travel is required and can be anywhere from 20% or more.
 
Experience/skills: the ideal candidate will have deep technical expertise and expert knowledge of cisco's enterprise products and solutions. Candidate must be self-motivated; team oriented and must possess strong interpersonal and presentation skills. 
 
The following skillsets are thus desired of this candidate: 

 
Must Have : 

  • 6-10 years within advanced / professional service role(s), 3-5 years' experience leading UCS design and implementation engagements.
  • Experience hyperflex design and integration.
  • Expert level knowledge in cisco architecture and products. UCS,  Hyperflex, Intersight, CWOM/IWO Nexus orchestrator, SD-WAN
    Expert level knowledge in data center architecture
    Cisco certified internet expert (CCIE) data center or VCP or Devnet certified
    Strong routing & switching skills.
    Excellent written and verbal communication skills.
    Demonstrated leadership of large complex projects.

    Nice to have :
    Fiber channel, Nexus, MDS, UCS-x, UCS director
    Nexus platforms, Vmware, and server virtualization.
  • Experience with Cisco 
  • Experience in programming Python, Ansible, Linux

  • Why Cisco

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!

 

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data travelling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and size to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

 

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

 

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions. 

 

 

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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