CX Cloud DevOps Engineer (5-8 Years)

  • Location:
    Bangalore, India
  • Area of Interest
    Customer Experience
  • Job Type
  • Technology Interest
    Cloud and Data Center
  • Job Id

“Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future

Located in Silicon City, Bangalore, TX. When you apply, a Cisco representative may contact you directly if a relevant position opens”

Who we are

Cisco’s Customer Experience (CX) organization is one of Cisco’s fastest growing teams, and the CX Engineering & Product Incubation (CX E&PI) group is transforming how Cisco delivers value to our customers & partners via our product portfolio. The CX Cloud DevOps and Release teams are charged with leading the lifecycle of services—from inception and design, through deployment, operation, refinement, release and eventual decommissioning for the CX E&PI group. In this time of unprecedented change, we are looking for top talent to lead business critical capabilities that will redefine success for Cisco and our customers.

What You’ll Do

This role is core to CX Portfolio Engineering strategic transformation and implementation to create world-class digital experiences for maximizing Customer value. The CX Cloud DevOps and Release team supports CX E&PI’s efforts to build and integrate services that continuously improve our ability to provide products to customers while simultaneously delivering industry leading execution and availability.

You collaborate across CX E&PI as well as the broader Customer Experience (CX) organization to lead our DevOps transformation capabilities. As a thought AND practice leader, who not only recognizes and builds on our organizational strengths, you'll bring new perspective and ideas to the team.

Learn more about CX Cloud,

Who You'll Work With

Residing in the CX Cloud Operations team, this role will work across functions and partner with other engineering teams within the Cloud Ops team, the CX Cloud Platform, Security, Release and Applications teams. Every day and every interaction will be unique, engaging with a diverse representation of Product Management, IT, Digital Transformation and our architecture and delivery teams to establish and mature our DevOps practices and approaches.

Who you are

Lead and grow a diverse, inclusive team of software engineers to enable an end to end DevOps implementation that ensures accelerated throughput and system reliability

Partner with security, application and release teams to instrument a streamlined lifecycle of change from Dev, Test, Stage, Pre-Prod and Production environments

Apply your experience implementing infrastructure as code, transforming release pipelines and deploying into production with a NoOps mindset on highly performant DevOps pipelines.

Facilitate a disciplined approach to ensuring the predictability and quality of deployments

Benchmark & optimize key operations metrics, ensure we meet operational SLAs.

Test and have controls for security, reliability, scalability and performance standards.

Actively seek opportunities for continuous improvement & learning


Minimum of 10+ years leading and building DevOps teams

You lead ethically with integrity, trust, and transparency

You have experience running an agile DevOps oriented teams and culture using modern frameworks, technology, DevOps practices using infrastructure as code tools

You will automate configuration management (with tools like Ansible)

You are well versed in best practices in DevOps and Cloud engineering

You have demonstrated microservice, infrastructure as Code, monitoring and logging expertise

You will write code, stubbing out frameworks and architectures running on AWS

You have deep expertise in continuous integration and continuous deployment across complex product architectures while working with cross functional teams

You have outstanding capability in enabling high availability, disaster recovery, monitoring & alerts, automation and continuous high performance for cloud-native SaaS applications supporting a global customer base

You have deep expertise with both Terraform and CloudForrmation Templates

You develop engineers through coaching, empowering them to drive decisions and do their best work

You have outstanding organizational and interpersonal relationship skills that foster collaboration; work well in a multi-functional, matrix management environment

You have demonstrated domain expertise, either in running DevOps teams at SaaS or consumer cloud software companies, using technologies such as AWS.

You have deep experience in integrating complex, cross-corporate processes and information strategies, including technology planning and execution and policy development and maintenance

Knowledge of Atlantis and deep experience with ephemeral workloads is a plus +10+ years of experience in a DevOps Advocacy or Engineering role

Strong experience providing thought leadership on and practicing Infrastructure as Code and Configuration as Code techniques

Strong experience managing multiple code bases in GitHub

Strong experience delivering and authoring Continuous Integration builds and deployment automation, for example CI/CD Pipelines

Strong experience building Cloud Native applications in a major public cloud

Experience implementing observability, application monitoring, and log aggregation solutions

Passion and experience collaborating with and guiding cross functional teams to provide DevOps inspired solutions

Deep experience with ephemeral

Develop highly scalable, cloud native architectures for large data pipelines

Transforming heterogeneous build, test, deployment and release activities into a homogeneous enterprise level DevOps implementation running on AWS

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.