CGEM Collaboration Account Executive

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  • Location:
    Bangalore, India
  • Area of Interest
    Sales - Product
  • Job Type
    Professional
  • Technology Interest
    Collaboration
  • Job Id
    1444650
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Job Summary:

The Collaboration Account Executive will be responsible for driving collaboration solutions and services within the hiring space, with a specific focus on engaging in region India teams as part of our global accounts sales programs. This role involves working as part of the local support team in India to manage relationships, identify opportunities, and deliver tailored collaboration solutions to meet hiring and recruitment needs. The role will also emphasize enhancing workplace experience and customer experience solutions to achieve measurable outcomes. Building and maintaining strong relationships within India, while ensuring compliance with local regulations, will be a critical component of this position. Additionally, the candidate must develop a deep understanding of how Cisco products and applications are built, architected, and deployed to deliver business outcomes.

 

Key Responsibilities:

  • Account Management: Build and maintain strong relationships with hiring managers, recruiters, and other stakeholders in global accounts headquartered in the US, while fostering connections within India.
  • Solution Selling: Identify opportunities to integrate Cisco's collaboration tools (e.g., Webex, Calling, Contact Center and Devices) to enhance efficiency, productivity and engagement.
  • Workplace and Customer Experience: Drive initiatives that improve workplace and customer experiences by leveraging Cisco’s collaboration and experience management platforms.
  • Stakeholder Collaboration: Partner with internal teams, including staffing representatives and business operations, to ensure seamless implementation of collaboration solutions.
  • Global Coordination: Act as a liaison between the US-based headquarters and the local support team in India to ensure alignment and effective communication.
  • Data Analysis: Leverage analytics tools to track collaboration tool adoption, identify trends, and provide actionable insights to improve sales outcomes.
  • Process Optimization: Work with the Join & Connect team to streamline hiring workflows and ensure alignment with Cisco's end-to-end selling methodology.
  • Product Expertise: Develop a deep understanding of Cisco products and applications, including their architecture and deployment, to deliver tailored business outcomes.

 

Qualifications:

  • Proven experience in account management or sales, preferably in the SaaS or collaboration solutions space.
  • Familiarity with Cisco's collaboration tools and products.
  • Strong analytical skills to interpret data and provide insights.
  • Excellent communication and presentation skills.
  • Ability to work in a matrixed organization and collaborate with cross-functional teams.
  • Knowledge of local regulations and compliance requirements in India.

 

Preferred Skills:

  • Knowledge of Cisco's services portfolio and sales methodologies.
  • Experience in driving adoption of collaboration tools in a corporate environment.
  • Ability to manage multiple accounts and prioritize tasks effectively.
Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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