CCaaS Sales Specialist - Commercial Select (MN)

  • Location:
    Offsite, Minneapolis, Minnesota, US
  • Alternate Location
    Minnesota, North Dakota, South Dakota
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Compensation Range
    228100 USD - 313800 USD
  • Job Type
  • Technology Interest
    Webex (Collaboration)
  • Job Id

"Customer Experience" is gaining an astonishing degree of executive attention. Cisco has a seat at the table in these discussions. You will help us to continue to gain share, grow as a company and deliver breakthrough results for our customers!
This position plays a crucial role of setting Cisco’s sales strategy and driving deals to closure. We are looking for a unique background in selling SaaS and enterprise software to Line of Business and IT buyers. Experience selling CX technologies such as Analytics, AI/ML, Bots, Workforce Optimization, CRM and Contact Center is also critical.

What You’ll Do

The Sales Specialist:
* Develops and manages a territory sales strategy to meet or exceed bookings targets; provides weekly/monthly/quarterly sales forecasting, grows and tracks pipeline using Cisco forecasting tools.
* Has a strong ability to collaborate with finance, field sales leaders and peers, channels, business unit, customer advocacy and marketing - collaboratively working with the extended sales team to identify and close opportunities.

Who You’ll Work With:

This individual contributor, quota carrying role, will be part of a team of incredibly passionate and accomplished professionals, with a culture of collaboration! While this is a direct customer facing role, experience working with Partners to deliver a total solution is critical.

Minimum requirements for this role include:

* MUST have 10+ years of SaaS/ CCaaS / software sales experience
* Excellent executive presentation, written and verbal communication skills
* Return on investment and outcome-based sales experience
* Familiarity with key competitors such as Genesys, Amazon, Five 9, InContact, Avaya
* Some travel throughout the US or within the region

Why Cisco

At Cisco, each person brings their different talents to work as a team and make a difference.

We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more - from Smart-Cities to your everyday devices.

We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

We are visionaries, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status.

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.