Business Systems Analyst 1372409

  • Location:
    RTP, North Carolina, US
  • Area of Interest
    Information Technology
  • Job Type
  • Technology Interest
  • Job Id

Why You’ll Love Cisco

In our Digital Enterprise Solutions group, we have an outstanding opportunity be part of an innovation and a surging market need. To be at the forefront of innovation, to prepare for the future and pushing ourselves with continuous learning, all while having fun is at the core. We get to use the process & technology we build! We propel business transformation while maintaining operational excellence. We are Accelerators. We accelerate digital solutions to generate cost savings and efficiency gains for enterprise growth and success. We are the Transformers of tomorrow.

Who You Will Work With

Report to a senior manager or a director of the organization full of honest, candid and hardworking architects, analysts and specialists globally. You love multi-layered environment, that challenges the status quo always. You like freedom to be creative and like to experiment quickly, to accelerate success.

What You Will Do

  • Focus on tactical and operational direction enablement and implementation of strategic vision of the Services Order Management.
  • Work closely with business partners to understand the requirements and develop End to End solution architecture to support business objectives.
  • Find opportunities & difficulties and offer potential solutions at or above industry standards to set Cisco apart in the future.
  • Lead new solution offerings development by identifying/defining use cases, writing process blueprints and walkthroughs and lead in the planning/ implementation of projects and pivotal initiatives.
  • Provide oversight on solution and technical mentorship to team members for the successful delivery of projects.
  • Ensure the team has the vital skills and expertise to deliver solutions to the market; anticipate product and technology requirements and drive training the team to meet future demand.
  • Develop people, processes, and assets to delivery of large, global projects.
  • Mentor and lead new team members. Acquire, maintain, and grow the knowledge within the team.

Who You Are

  • Must have 5 years+ hands on experience in any Oracle ERP Applications
  • Functional knowledge of SFDC – Service Cloud & Field Service management preferred
  • Knowledge of PEGA business rules engine is an added advantage
  • Expertise in process modeling tools, notations and UML – Deep understanding of control flow diagrams and workflows
  • Validated expertise of SIPOC and its six sigma applications for process development
  • Demonstrable experience in a business facing role, with explicit experience in running business monthly / quarterly business review
  • Experience with multiple full lifecycle implementations, as Lead Business System Analyst, familiarity and understanding of rapid deployment methodologies.
  • Understands new technologies related to Cloud integration, MS Office suite including MS Visio.

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 

Cisco Covid-19 Vaccination Policy
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco requires all new hires to be fully vaccinated against COVID-19 in the U.S., unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.