Business Operations Analyst (Intern) - Malaysia

  • Location:
    Kuala Lumpur, Malaysia
  • Area of Interest
    Business Strategy and Operations
  • Job Type
    Intern
  • Technology Interest
    *None
  • Job Id
    1417754
Why You’ll Love Cisco

Everything is converging on the Internet, making networked connections more relevant than ever before in our lives. Our employees' revolutionary ideas impact everything imaginable - from entertainment, retail, healthcare, and education, to public and private sectors, smart cities, smart cars, and everyday devices in our homes.  Here, that means you’ll take creative ideas from the drawing board to powerful solutions that have real world impact.   You’ll interface with Cisco leaders, partner with experienced mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected.  You’ll be part a team that cares about its customers, enjoys having fun, and you’ll take part in changing the lives of those in our local communities.  Come prepared to be inspired.

Cisco’s Commerce & Lifecycle Operations (CLO) organization. Regional Operations (RO) provides operational engagement and advisory services to customers, partners and sales across commerce processes for Cisco’s products, services and software business.
The Business Operations Analyst works directly with ASEAN Field Ops Leader and other cross-functional stakeholders to provide world class operations management and advisory services.

What You’ll Do
  • Develop innovative solutions for real business challenges
  • Collaborate on cross-functional projects
  • Analyze internal processes, data, and problems
  • Identify issues and areas for improvement
  • Identify new business models and benefits from enabling new capabilities 
  • Map internal processes and improve how people work together 
Qualifications
  • Excellent analytical, problem-solving and decision making skills
  • High level of customer focus and service excellence as you seek proactive and practical solutions 
  • Strong collaboration skills with internal/external customers and cross-functional teams 
  • Excellent communication skills, “can do” attitude and team player in global environment
  • Effective time-management skills and the ability to prioritize work assignments
Who You Are
  • Currently pursuing a bachelor's or master's degree in Analytics, or a related area
  • Demonstrated interest in excel –volunteering, internship, coursework, or other relevant experiences
  • Excellent written and verbal communication skills; language skills beyond English are a plus
  • Team oriented, with effective collaboration and influencing skills
  • Detail oriented, resourceful, and able to prioritize under deadlines
  • Creative thinker and problem solver, overcoming challenges and learning from failure
Why Cisco?

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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